Question about Televison & Video
Enter the service mode by unplugging the AC lead from the back then while holding down open/close and play together then re-insert the AC lead while still holding open/close and play and wait until you see an "S" in the display then let go and the service mode will appear on the tv screen. go to factory reset and press OK, when this is done exit the service mode by keeping your finger on the power button for approx 10secs. all should then be OK. hope this helps?
Posted on Feb 09, 2010
I had the same problem, my recorder was past it's warranty though. So I opened the case (4 screws on sides & 3 [silver] screws on rear) then unsecured the HDD (4 screws with rubber grommets and 1 screw with thin metal flange) I then disconnected the data and power cable (as illustrated on HDD) powered the whole unit up and got nothing (obviously) reconnected the HDD and plugged the unit in. It powered up and then turned itself off. I then turned it on using the power button and voila, it worked perfectly! All HDD stored videos were still there too! The unit even held the same time.
Posted on Mar 18, 2009
If it is saying "welcome " it is <on> but maybe the logic needs a reset
It may be a dirty DVD disk >>> clean with soap and warm water and dry with a cotton towel >> then try again.
this also may be a dirty lens
>>> compressed air blown inside the load bay sometimes will remove the dust build up
Hope this helps.
Posted on May 22, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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