Question about GE JBP72SKSS Stainless Steel Electric Kitchen Range

1 Answer

Malfunctioning Display and Start Button for Oven


I own a GE JPB72SKSS range, approximately 2 years old, and the other day the oven controls/display began to malfunction. The left side of the display is no longer functioning, only showing the minutes portion of the time. Furthermore, when I try to set the oven at a specified temperature, the start button does not respond.

Surface burners function fine, as do the other buttons on the digital display (I suspect self-clean is not working, but I've never used this feature).

Are there fuses in this model that are easily replaced? This sounds like a burn-out issue for some component and I don't want to spend a lot money to fix it.

Any suggestions and tips will help!


Posted by on

  • Dr. Penis Peniston May 26, 2008

    Thank you for your advice jsrock516, it is very informative.

    Regarding the model number, I've located "J BP72S0K2SS" but I can't find any reference to this number online (zero or O). In fact, the closest match on the GE website is "JBP72SKSS". Perhaps the missing characters are a color designation.

    I plan to do the repair job myself and will purchase the necessary parts to do so. Please forward the repair instructions at your earliest convenience.

    Also, a quick scan of the forums shows that this is a frequent problem. In your experience what can cause the EOC to become damaged?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

The problem is with your Electronic Oven Control (EOC) board and/or keyboard overlay. All the oven features are controlled by the EOC. That's why you're experiencing problems with the oven operations, while the surface burners should be working fine. The cost of a new EOC varies between models. I tried to do a parts search, but could not find any information with the model number you provided. Double check your model number again. It should be located on a nameplate somewhere around the oven door or lower drawer opening. On some models, this information will be located on the back of the range.

To locate parts information, you can go to either or Just type in your COMPLETE model number in the Search menu. The part may be listed as an "Electronic Oven Control", "Oven Control", "Main Control", or "Timer Control". Both sites offer competitive pricing, but the Sears site has helpful illustrations that make part identification and assembly much easier.

Do you have a current warranty? Unless you purchased an extended warranty or service plan with your range, most manufacturers only provide a one-year limited warranty. In some cases, however, the manufacturer may have extended coverage on certain items. It may be worth while to refer to your owner's manual to see if there is any warranty information available.

If you go to there is some helpful information under the "Service & Support" heading in the drop down listing under the "Search" window. In addition, there are toll free numbers provided to assist you with any questions you may have.

I hope you find this information helpful to you. Replacing the part yourself will reduce the cost of the repair greatly (if not covered under warranty). Let me know if you decide to repair this yourself and need further instructions.

Posted on May 22, 2008

  • Jeff Rockwell
    Jeff Rockwell May 26, 2008

    I'm not sure what causes the EOC to fail so frequently on some models, but I do know that if you live in an area that has unstable power (experience power outages or brown-outs) or electrical storms can cause problems. On some models, the design of the range can actually contribute to the part failing. Especially, if the circuit board is in close proximity to the oven exhaust. EOC's that are located on the front of the range, right above the oven door, are a fine example. Glad you were able to use some of my advice and I hope you can mange the repairs yourself.

    As far as the serial number is concerned, you were right in your assumption that the missing characters are generally for color designations. Use the closest matching number and it should give you the correct part number information.

    I will do a little research and get back to you on the instructions you need this evening. If you need them sooner than this, please post back and let me know.

  • Jeff Rockwell
    Jeff Rockwell May 27, 2008

    Here's the instructions you needed.

    1. UNPLUG the range.

    2. Remove the back panel form the console.

    3. Locate the mounting screws that hold the EOC in place. (NOTE: Before removing any of the wires for the board, it may be wise to write down where they were connected. The circuit board normally has the color code printed directly on them, but just in case it isn't, you have a reference.)

    4. Remove the circuit board from the range. If the EOC did not come with a new overlay (normally sold separately) you can reuse the one on your current EOC. Carefully peel the overlay off the old EOC and intall in the new one.

    5. Reinstall EOC and attach wires.

    6. Reinstall console back cover.

    There is nothing difficult about this repair. If you do experience trouble, please post back and let me know. Use the second model number you posted and go to for reference drawings to see how the console is assembled (if needed). Oh, I forgot to mention...this is a GE. With GE applainces, when cross referencing part numbers from model numbers, in some case you need to omit the last "0" in the serial number. That is why you couldn't find an exact match. The second number you provided, in fact, is your correct model number reference. I hope this helps you.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a GE sensor microwave oven. Tried to heat food and sensor eror came on. Everything is running even the timer but no sound but the timer is running. Cant this be reset pls help


This is the solution to reset your microwave.

1 Pressing the clock button will display the time. You can also use this to know what time it is while cooking.

1. Set the clock by pressing the "Clock" button.

2. Turning the dial on the GE sensor microwave oven will display the hour of the day. Once you have found the correct hour, press the dial in.

3. Again, turn the dial to set the minutes of the day. When this is completed, you will need to press the dial in again on the GE sensor microwave oven.

4. When the time and minutes are set, turn the dial again for a.m. or p.m. Then you will need to press the dial in to save the settings.

5. Press the "Start" button to allow the clock to begin on the GE sensor microwave oven.


Sep 18, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

The door is locked and will not open display says door locked been that way 3 days

Press and hold the oven lock button for approximately three seconds to turn off the oven lock. The oven lock button has a symbol of a padlock on it. You will hear a beep when the oven lock is turned off. You can now open the oven door and operate the oven as normal

Mar 18, 2011 | Frigidaire 30" Self-Cleaning Drop-In...

1 Answer

Ge tru temp range, oven will not shut off

You have a malfunctioning oven switch,get it replced or simply remove the fuse for your oven there maybe 2 fuses.

Jan 30, 2010 | GE Profile Spectra JGBP90 Gas Kitchen...

1 Answer

Oven showing f7 on lower oven

On a GE range oven F7 indicates either a function pad button is stuck or the clock on the oven is malfunctioning . F7 A = Function pad button stuck or
B = Bad clock Unstick button or
Replace Electronic Range Control (ERC)
It looks like you have a function button pad stuck or a bad clock.

Unstick button or replace electronic range control. you can get the required parts at thanks.

Jul 11, 2009 | GE Profile JB968 Electric Kitchen Range

1 Answer

Claibrating the temperature of a GE gas oven

5 degree increments from factory setting
1 is +5
and so on

Apr 12, 2009 | GE Profile Spectra JGBP90 Gas Kitchen...

1 Answer

Vent motor turns on, but does not draw air in as it should...

the vent tube in back may not have been changed over they can be vented or ventless but you must switch the flap in back you had the answer in your question ... good job,,

Jan 13, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Oven not working

This is either a faulty display panel, or a short inside the oven that is causing the panel malfunctioning.

The wirings, elements (both), thermostat contacts inside the oven must be checked for an eventual short. If there is none, replace the control assembly.

You find parts and diagrams here, just enter the correct model number.

Dec 20, 2008 | GE JBP80 Electric Kitchen Range

1 Answer

GE monogram ZET3038 locked on Sabbath mode

How to Exit the Sabbath Feature
Touch the Clear/Off pad.
If the oven is cooking, wait for a random
delay period of approximately 30
seconds to 1 minute, until only ⊃ is
in the display.
Press and hold both the Bake and Broil
Hi/Lo pads, at the same time, until the
display shows SF.
Tap the Delay Start pad until
12 shdn or no shdn appears in the
display. 12 shdn indicates that the oven
will automatically turn off after 12
hours. no shdn indicates that the oven
will not automatically turn off.
Touch the Start pad.
NOTE: If a power outage occurred while
the oven was in Sabbath, the oven will
automatically turn off and stay off even when
the power returns. The oven control must
be reset.

Dec 02, 2007 | GE Profile Spectra JGBP90 Gas Kitchen...

1 Answer

Claibrating the temperature of a GE gas oven

First of all, do not use the oven thermometers from a grocery store. they can be off by 20 degrees or more. These directions may help you for electronically controlled ovens. The older manually controlled ovens have a small screw head in the center of the oven temperature knob that can be adjusted in usually 10 degree increments.

To Adjust the Thermostat
Touch the Bake and Broil Hi/Lo pads
at the same time for 3 seconds until the
display shows SF.
Touch the Bake pad. A two digit number
shows in the display.
Touch Bake once to decrease (-)
the oven temperature, or twice to
increase (+).
The oven temperature can be adjusted
up as much as 35°F. or down as much
as 35°F. Touch the number pads the
same way you read them. For example,
to change the oven temperature 15°F,
touch 1 and 5.
When you have made the adjustment,
touch the Start pad to go back to the
time of day display. Use your oven as
you would normally.
NOTE: The thermostat adjustment for Baking
will also affect Convection Baking or Convection Roasting.

Nov 22, 2007 | GE Profile Spectra JGBP90 Gas Kitchen...

Not finding what you are looking for?
GE JBP72SKSS Stainless Steel Electric Kitchen Range Logo

209 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kitchen Ranges Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Ismael Rodriguez...

Level 2 Expert

171 Answers

Mike Carew

Level 3 Expert

969 Answers

Are you a Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides