Question about GE JBP72SKSS Stainless Steel Electric Kitchen Range
I own a GE JPB72SKSS range, approximately 2 years old, and the other day the oven controls/display began to malfunction. The left side of the display is no longer functioning, only showing the minutes portion of the time. Furthermore, when I try to set the oven at a specified temperature, the start button does not respond.
Surface burners function fine, as do the other buttons on the digital display (I suspect self-clean is not working, but I've never used this feature).
Are there fuses in this model that are easily replaced? This sounds like a burn-out issue for some component and I don't want to spend a lot money to fix it.
Any suggestions and tips will help!
The problem is with your Electronic Oven Control (EOC) board and/or keyboard overlay. All the oven features are controlled by the EOC. That's why you're experiencing problems with the oven operations, while the surface burners should be working fine. The cost of a new EOC varies between models. I tried to do a parts search, but could not find any information with the model number you provided. Double check your model number again. It should be located on a nameplate somewhere around the oven door or lower drawer opening. On some models, this information will be located on the back of the range.
To locate parts information, you can go to either searspartsdirect.com or repairclinic.com. Just type in your COMPLETE model number in the Search menu. The part may be listed as an "Electronic Oven Control", "Oven Control", "Main Control", or "Timer Control". Both sites offer competitive pricing, but the Sears site has helpful illustrations that make part identification and assembly much easier.
Do you have a current warranty? Unless you purchased an extended warranty or service plan with your range, most manufacturers only provide a one-year limited warranty. In some cases, however, the manufacturer may have extended coverage on certain items. It may be worth while to refer to your owner's manual to see if there is any warranty information available.
If you go to geappliances.com there is some helpful information under the "Service & Support" heading in the drop down listing under the "Search" window. In addition, there are toll free numbers provided to assist you with any questions you may have.
I hope you find this information helpful to you. Replacing the part yourself will reduce the cost of the repair greatly (if not covered under warranty). Let me know if you decide to repair this yourself and need further instructions.
Posted on May 22, 2008
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