Question about HP DeskJet 820Cse Printer

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Paper feed When I put a stack (no more than 20 sheets) of paper in the paper tray, the printer picks up more than one sheet (sometimes more than 3 sheets) and this often results in the paper getting jammed or stuck. Any suggestions to fix this problem would be much appreciated.

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  • lneal Jun 27, 2008

    Sometimes my printer takes too many, but more often, fails to feed any at all and sends "Printer out of paper" error message until I force sheet by sheet.

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I hp printer when i want to print it picks more than one paper what is the problem

Posted on Oct 02, 2008

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Make sure you fan the paper before putting it in. 20 sheets is usually about right for these printers.

If you put labels in the printer. Only put a few sheet in at a time and put paper stock below them.

Posted on Jun 27, 2008

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What would cause tray 1 to misfeed every 12 to 15 sheets? The misfed sheet ends up laying on the edge of the paper tray advanced about 3/8" from the paper stack?


check your paper thickness setting in your drivers
2. clean separation pad at the bottom of the paper tray
3. clean rollers located after the pick up area(registration rollers)
4. check actuators for the sensors to see if they are sticking

Jul 29, 2014 | OKI C9500dxn Led Printer

1 Answer

Helloo my problem is pape jam machin show j21 / 00 how i stop this


You have not provided your printer model, nor have you described where the jam occurs, so you get a generic answer for the most common causes.
1. The printer tries to pick up more than one sheet at a time. This is caused by a worn-out separation pad on the paper tray (usually this is a small square of cork sheet).
2. The paper does not enter the printer properly because the pickup roller is worn out.
3. The paper turns to the side somewhere in the printer. This is caused by a foreign object (usually a shred of paper) at the point where the paper turns. Sometimes you can pick the offending object out without major disassembly - you may have to make a hook out of a piece of wire to get it.
4. The paper accordion-folds at a roller set. The roller set is worn, or there is a problem with its drive gear. Accordion jams at the output roller were the most common mechanical problem with HP Laserjet 4 printers as they aged.
5. In the early days of computer printers, paper sometimes had a tiny burr on one end that would hang up and snag along an extra sheet on pickup from the tray. The fix was to remove the paper stack and turn it around so the burrs were on the other end of the tray. Sometimes fanning the paper stack before putting it in the tray would help. Paper manufacturing has improved since then, so these problems are relatively rare today, but if you have an old box of paper reams, it could be an issue.

May 02, 2012 | Printers & Copiers

2 Answers

My photosmart C3150 printer keeps feeding many sheets of paper when it goes to print. This causes a paper jam. How do I get it to only take a single sheet?


Try cleaning the rollers with purified water. See instructions here. Also make sure you fan the paper before loading, try flipping it upside down, and see here. If you have no luck, try another brand of paper, or loading more or fewer sheets...
Good luck, that's a frustrating problem...

Jul 30, 2009 | Printers & Copiers

2 Answers

What is message: 41.3 paper error ?


Hi there

41.3 on a lj 4+ is a paper Feed related error normally caused by dirty or worn paper feed tyres if you are getting this error whilst feeding from the paper tray at the bottom of the printer stack a few sheets on the manual feed tray on the front if you dont get the error

clean all your feed wheels or order a service kit and replacement replacement tyres


Regards AL "alstech"

Jun 07, 2009 | HP LaserJet 4 plus Printer

1 Answer

No paper feed if less than 20 sheets in hopper


I had the same problem & it was suggested to adjust the rollers. I took the cover off & played with them & they fell down from a "stuck" positiion. I then left the cover off, taped down the device that moves the cartridges to the center (black movable tab) and hand fed a sheet to see if it was printing OK. It worked so I put it back together. I noticed that the feeding chute extension (goes up) which I had never used before & put it fully up. After printing with a stack of papers and then just a few it now works well with a glossy 8x10 perfectly. I think the change in angle of the paper you get when the paper doesn't bend due to the extension it the key.

Apr 01, 2009 | Canon BJC 8200 InkJet Printer

3 Answers

Pagepro 1350 will not feed paper


I have the same printer and had the same problem.
Cleaned takeup roller wit isopropyl and it has worked now for 18 months. If you dont use it often, remove top sheet from stack and blow the dust off it before printing.

Nov 14, 2008 | Konica Minolta PagePro 1350W Laser Printer

1 Answer

Paper feed


Fixing paper feed problems
  • Ifthe printer is not picking up paper, check to see if there is paper inthe IN tray. If there is not, load paper into the IN tray and press thec00153917.jpg RESUME button.
  • Do not load more than 100 sheets of 20-pound paper in the IN tray. The paper stack should not exceed 10 mm or .38 inches.
  • Use the same type paper in the paper tray when you are printing.
  • Makesure that the paper width adjuster is against the left side of thestack but is not blocking the stack. Push in the paper length adjusterto make sure that the paper is fully seated in the printer. Do not pushso hard that the paper buckles.
  • Do not use paper, envelopes, or cards that are torn, buckled, have curled edges, or do not lie flat.
  • Ifusing the IN tray to load several envelopes, push the paper lengthadjuster toward the envelopes until it stops. Do not bend the envelopes.
  • Load only one envelope at a time in the single-sheet input tray and be sure that it is inserted fully into the slot.
  • Use envelopes with square flaps instead of triangular flaps, or tuck the flaps inside the envelopes.
  • Ifthe printer's paper feed rollers become covered with debris (dust orpaper fibers), clean the rollers with a soft cloth dampened with water.
  • Ifthe paper loads unevenly in the printer, one or more of the rollers onthe rear access door is missing. Remove the rear access door and checkto see if all six rollers in the door are present. If any are missing,the door assembly needs to be replaced. This is a customer replaceablepart, number C4557-60076.
  • Ifthe printer does not drop any paper from the wings to the OUT tray,remove the excess paper. The paper stack should not exceed 10 mm or .38inches.
  • Ifthe printer is sending more than a single sheet through at one time,remove the paper from the IN tray and separate any sheets that arestuck together. Reload the paper in the IN tray.
  • Ifthe printer is not ejecting paper, then turn off the printer. If yourcomputer is turned on, turn it off. Then, turn on the computer. Wait afew seconds. Turn on the printer.
    NOTE: If you continue to experience paper feed problems, try other media or paper types. Refer to the User's Manual for supported media types and specifications.

Jul 09, 2008 | HP DeskJet 710c InkJet Printer

4 Answers

Printing and faxing more than one page at a time


Hi This is a common problem, not only with your printer, but most at some time or other. In part it seems you get what you pay for, in that if you buy premium paper (business grade 40 mil), you normally have less problems. The paper is drawn into the printer by a rubber or compacted foam roller, and sometimes the paper sheets will sick to each other, and more than one will be drawn in. The best thing to do if you are using less expensive paper, or even the expensive stuff, is to "fan" the stack of paper several times with your thumb, at the end that will face the rollers, and also don't let the stack get down to only 3 or 4 sheets, as the problem is worse near the bottom of the stack. Hope this helps. Good Luck!

Nov 30, 2006 | HP OfficeJet 6110xi All-In-One Thermal...

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