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This particular device will not run on AC. Many medical devices are plugged into AC only to charge the battery. Make sure the green power LED light on back panel is working. If the battery is week and needs replaced, this can happen. Make sure the keyboard is plugged in properly also the power cord in the back of the machine can become disconnected and will not charge the battery. Have a technician verify that the display and backlight cables are securely connected but this will require the removal of the top cover, power supply and power supply boards. Display cable improperly connected. The cable is not fully
inserted into the jack and the right tab is not fully engaged to
lock in the cable.
After a crash, insert a USB flash drive and select Setup '
Service Functions ' Copy crash dump to USB
. A text file is created that can be displayed for analysis.
Hope that helps.
Windows is entirely in control of any blue screens; so the hardware spec is not relevant yet.
can you try reading your windows event log immediately after a crash?
:::Start>all programs>administrative tools>event viewer
you are looking for an error mentioning a filename... C:\windows\~somepath~\Minidump.dmp
If you get yourself a copy of WinDB
You can then open WinDB and open/read that crash dump file (file open crash dump), and it will provide you with a filename of the driver that caused a problem (possibly even tell you what it was doing when it was called).. chances are it's one of the following causing the problem:
Graphics Card drivers
Storage controller drivers
Motherboard drivers (Power Management related issue usually)
If you have the latest driver; then get the hardware checked out...
Yer probably screwed.. My Switchback still works today after 5 years, but because the screen cracked, I rushed out to get the "Wildcard"(the SWITCHBACK 2) and that cell lasted only 8 months. It's final day in use, I got the "nested" statement which only appears for a SPLIT second as one attempts to power up. SOLUTION: Call live VM advisor from landline; tell them what happened. Also, kyocera has a number supplied w/your manual. Ask for tech support. If the cell is over 3 months old, and techs don't help, buy another Switchback. great cell overall! A solid phone and you can beat a Hummer to pulp with one!!
Kyocera is one of the worst companies you can buy. No offense Kyocera. The Crash dump usually happens on UT STARCOMSS and the crowd lovable k132 when you do more than two thigns at once.
You have replace the phone or give it to kyocera for service..
They perform phone upgrade
sorry to tell you sweety but that is the end of your phone. I first purchased a Kyocera Strobe, I had only had it for a month when it did the very same thing. I took it back to the metro store and all they could do for me was reimburse me for half of the money i spent on downloads. They replaced the phone with a another one and by the grace of god I've have this one for a year. It is on its last limb cause I have to open it up to dial 7, 8, and 9. Sorry that it happened but you will not be able to retrieve your info. That's why now I have an address book (paper) and I send all of my pictures that I take to my email cause I will not deal with that problem ever again.