I am not a computer expert and this involves my daughter's iPod. I purchased it as a Christmas present and it has worked fine until the last couple of weeks. She charged it overnight and the next morning it was locked up. The screen said Ejecting and stayed that way all day. We recharged the battery, but now the Apple logo is all that shows. iTunes will not recognize the iPod unless it is in disk mode. We've installed the latest version and done the diagnostics test. While in disk mode, it may or may not recognize the iPod, but always fails the sync test. I've tried to restore, but computer will show that it's downloading and then will get message about unable to download because network connection timed. What happened and how do I fix this?
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano (3rd Generation) running firmware version 1.0.1
**** iPhone/iPod Touch Sync Tests ****
One or more sync tests failed.
Look at the cable make sure it is ok the little connector can get dammaged, have her borrow a cable from a friend, also look at where the cable hooks up to ipod it may need cleaned or it could be damaged
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The third generation of iPods includes iPod Shuffle, iPod Touch and iPod Nano. Installing the latest software for each of these models involves the same process and requires the latest version of iTunes to perform. The 3rd generation iPod Touch uses the same iOS 4 operating system that the iPhone uses. You can download the latest version of iTunes from the Apple website for free. With iTunes, you can install the most up-to-date software on any 3rd generation iPod for free as well.
Download iTunes from the Apple website or check for the latest update by clicking "Help" at the top of the screen. Scroll down to "Check for Updates." Open iTunes either by clicking its icon in the Start menu or by connecting your iPod to your computer with the sync cable. This cable looks like an ordinary USB cable with a special attachment on the end that plug into your iPod. If you have lost your original cable, you will need to purchase a replacement. Any type of iPod sync cable will work, as long as it is compatible with your 3rd generation model. Wait for iTunes to update or restore your iPod automatically. Enter your iPod's name in the top field when you are prompted. Check the box next to "Automatically update songs on my iPod" if you want iTunes to sync your hard drive's playlist with your iPod every time you plug in your iPod. Select your iPod from the "Source" list on the left side of the screen if you need to update your software. This will take you to a screen with links to iPod software updates. Click on "Check for Update" to look for the most up-to-date iPod software, and click "Download" and "Install" to install the software. Do not unplug your iPod during installation. Check the box next to "Automatically copy photos to my iPod" to sync a photo folder on your hard drive with an iPod with a color screen. Choose the folder you wish to sync with your iPod from the "Synchronize photos from" menu. Click "Next" to move to the final screen. Click "Register My iPod" to send your personal information to Apple and then click "Finish" to end the installation. Your iPod will appear in the "Source" list on the left side of the screen. Installing and Updating iPod Software http://support.apple.com/kb/ta38529?viewlocale=en_us - 1