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I have downloaded an updated norton antivirus version and it appears that the system will not allow me to install it . when we returned from vacation it was about a week it was already out of date , but no matter what i try it will not let me install . It said that it was the wrong password .it wasn't but I changed anyhow but it still came up with same message . i am a real ignoramous whn it comes to computers and understand very little .So please make any help you give in very layman language .My account Id is 5500708868 my order no. for the download is 1642643348 and my reference number for this complaint given to me over the phone is 080 518 005 708

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What type of operation system r u usnig if u have updated ur computer try to restore the computer pls let me know wt type of window u have let me know ill give u steps

Posted on May 22, 2008

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2 Answers

I have just installed Symantec AntiVirus and installed the updates ok, but when i come to scan the scan engine returned error 0x20000003 comes up any solutions Charmaine


Hello,

Rhis error due to there is a resident virus or your system infexted by virus already. for the main time try to install other antivirus. you can get it here for free: http://free.avg.com/download-avg-anti-virus-free-edition

And then scan your system. You can remove the sysmantec if you like AVG or you can reinstall the symantec if there is no error in your system. remove either of the two antivirus to avoid conflict in the system.

may this help,

melnavz

Feb 18, 2009 | PC Desktops

3 Answers

I have cd for norton antivirus 2008 need instructions on how to do it


1. Preparing before you begin
    1-1 Make sure that your computer has the necessary system requirements.

    * Windows XP Home Edition/Professional
    * Windows Vista (32 and 64-bit) Home basic, Home Premium, Ultimate, Business, Starter Edition

    * 300 MHz or higher processor
    * 256MB RAM
    * 180MB of available hard disk space

    1-2 Remove any other antivirus programs that you currently have installed.
    To remove them, click Start > Control Panel > Add or Remove programs. In the list of current installed programs, click other antivirus or firewall programs, and then click Remove.

    1-3 Make sure that you can connect to the Internet, then close that window.

    1-4 Close all open programs on your computer.

2. Installing and activating Norton AntiVirus

2-1 Do one of the following:
If you install from a CD, insert the CD into the CD-ROM drive.
If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.

2-2 In the opening panel, click Install Norton AntiVirus.

2-3 Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

2-4 In the Installation Options panel, review the options, and then click Next.

2-5 In the Pre-Install Scan panel, click Start Scan.
The scan takes a few minutes.

2-6 In the Installation Confirmation panel, click Next.

2-7 In the Activation panel, wait for the progress bar to stop, and then click Next.

2-8 If the Norton Account panel appears, do one of the following:
* If you currently have a Norton account, complete the Sign in to an existing Norton Account section.
* If you want to create a new Norton Account, complete the Create a Norton Account section.

2-9 Click Next.

2-10 In the Norton AntiVirus Installation Complete panel, review your subscription details, and then click Finish.

2-11 In the Welcome to LiveUpdate panel, click Next to begin checking for the latest product updates.

2-12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates.
This process takes a few minutes.

2-13 On the final LiveUpdate panel, click Finish.
A system scan begins automatically. When the scan is complete, the Norton AntiVirus main window opens.

Apr 20, 2008 | PC Desktops

Tip

Antivirus


Virus, malwares and spywares can slow down the computer’s speed orperformance, corrupt system files, delete important data without theconsent of its user, and can even crash the system.

There had been a tremendous increase in the number of computer usersworldwide. Number of computer systems being infected with the virusesand worms in also increasing at the same pace.

Internet has been the best medium for the spread of such threats. Themalicious code comes as an integral part of various applications andfiles which can be freely downloaded.

Let us highlight a few of the most striking mediums of virus transfer like:
1. Websites offering free software applications
2. Websites offering free songs
3. Audio and video codecs

Once they are successful in getting into a computer system then theystart their mode of operation. How to protect your computer from suchmalicious software? The answer is simple!

Just install good antivirus software and regularly update it for thelatest virus definitions. But is this step enough to offer a completeprotection? If you want a more enhanced protection then you can installbest antispyware software and turn on your system firewall.

The antivirus software programs are capable of locating, preventing,and removing the malicious programs from a computer system. You canchoose from a wide range of antivirus software available in the market.Some of the most acceptable ones are Norton, Avast, AVG, McAfee, ESET,F-Secure etc. Some companies are even offering a free-trial version oftheir antivirus software allowing the computer users to try theirantivirus software before opting for a purchased version of thesoftware.

There is some antivirus software, which can automatically updatewhereas others need to be configured. The feature of regularly updatingthe antivirus software allows for a more enhanced level of protectionagainst the newly released virus, worms and other threats.

on Feb 11, 2010 | PC Desktops

1 Answer

I want to update for an expired symantec2005 antivirus version for a normal pc please give me a supporting file that updates my old version loaded in my pc Thankyou


ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Run the Norton Removal tool (above link)
After the Norton Removal tool is complete reboot your PC
Once Norton is removed you shold be able to download and update the lates verison on Norton on your PC

Jan 27, 2009 | PC Desktops

2 Answers

Fix registry virus


Install updated full version of antivirus like avg 8, avira or avast. It surely removes Viruses from your system. Scan your computer with it. After Scanning, reboot your computer. If your computer won't recognize you D drive due to virus blocking it, so Just copy your antivirus installer to your pen drive. Or, you can download free antivirus from the net. Go to this link www.free-av.com

Dec 27, 2008 | Gateway GT5220 PC Desktop

1 Answer

Antivirus Update & Computer Failure


You know i don't know why everyone wants one of those expensive virus programs. I wouldn't use norton at all. it takes control of your computer. if you get in your computer uninstall norton and here is a free antivirus. It has a paid version but hey i don't have any problems with the free.
http://www.free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html
copy and paste it in your address bar then click download at c.net
God Bless Greg


Dec 02, 2008 | PC Desktops

1 Answer

If i have alot of viruses on my computer can i still use the norton AntiVirus installation kit? i've been trying but it won't install....


i assume you have an old version of norton, so it will be out of date, go here for AVG free with anti spyware (choose the avg free download), it's also free updates.

Sep 09, 2008 | PC Desktops

1 Answer

My sister in law downloaded norton and now can't use her computer at all as blue error screen appears. Thanks liz


brand & make of computer... operating system and version of norton (i presume it was antivirus).

Robert

Aug 27, 2008 | PC Desktops

2 Answers

I think my norton is downloaded wrong. I have a virus and cannot run norton


Hi mollducks, first things first. If you are using any version of XP turn on windows firewall. Click the start button & open control panel. Open windows firewall & click it to on if it is not on.
Try downloading AVG antivirus software for free at this link:
http://free.avg.com/ww.download?prd=afe Than run it. Full system scan.
After you run AVG on you're system use Norton’s remove utility to uninstall any left over files from Norton.
AVG should have caught any virus.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
If you bought Norton antivirus software for download, go to this Norton site & click support:
http://www.symantec.com/norton/support/index.jsp
If it was the free download, try again to download it.
Norton should do a quick scan during installation.
You might want to keep AVG. Norton should still install with AVG already installed. You can remove AVG at any time.
Lastly, once you feel there are no virus's in you're system shut down the PC. Unplug the power cord from the PC. Open the case & gently remove you're memory DIMM's. Wait 1 minute & re-install them. Make sure they are correctly connected. Double check all data & power cables are securly connected & close the PC & plug the power cord back in. (By doing this you remove any virus that may be hiding with in you're memory).

Good luck mollducks!
Feel free to ask if there is still an issue with norton after running the above sugestions.

Mike

Jul 31, 2008 | PC Desktops

1 Answer

I just completed an order for Norton Antivirus 2008 on the internet and received confirmation of my order. I am, however, confused. I sat at my computer through the download and installation; however,...


Hello fayerogers02

This is process is confusing for many people. So, don't feel like The Lone Ranger.

Actually, you'll need to click on the "download" link in the email sent to you by Symantec in order to download your new software. What you have done so far is to purchase the product along w/ a subscription for antivirus definitions updates for one or more years.

Usually, the course of action is to uninstall previous versions of their software. However, Symantec's installation processes have gotten pretty good about letting the user know if the previous version of the product needs to be uninstalled.

Often times, the installation process of a newer version of a Symantec product will take care of uninstalling its predecessor for you.

IF you have purchased a newer version of the SAME Symantec product (e.g. Norton Antivirus), then I recommend you download the new product and run the install.

See if it will take care of the uninstall of the previous version for you. If you need to uninstall the previous version yourself, you will be prompted to do so.

IF, however, you have purchased a DIFFERENT product that happens to also INCLUDE Norton Antivirus, please, don't run the install yet. Instead, post back here and let me know exactly what each of the two Symantec products are called (the older and the newer one) and I'll instruct you in how to handle the installation process of the newer one.

If you have ANY more questions at all, please, post back here and let us know. We'll be more than happy to continue to assist you.

Please, wait until you have everything you need and you no longer need our assistance b4 assigning a rating.

If I answered your questions and you have no other questions or need of our assistance on this topic...would you kindly take just a moment to close the problem by assigning a FIXYA rating for my "solution"? I would be very grateful for your generosity and show of appreciation.

Thank you once again for using FixYa! Have a beautiful day.
BJ @:)

Apr 20, 2008 | PC Desktops

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