I have tried connecting 4 different sources. Earbuds, old headphones, and 2 sets of speakers. no matter what I do it only plays out of one side (mono). I went to settings and hit the "re-set to factory settings" and it did not do anything. Please help!
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1 Please check the headphones on any other device to make sure that there is nothing wrong with them and they are functioning normally.
2 Switch on the Nano and press MENU
3 Go to settings and go to clicker. It will show 'speakers'
4 Press the center and it will change to headphones.
5 Set it there.
6 Similarly you can adjust the volume.
YOU HAVE A STEREO JACK, LOOKING AT THE EAR JACK THERE ARE 2 COLORED CIRCLES AROUND THE STEEL EAR JACK WHICH DESIGNATE STEREO, ONE COLORED CIRCLE IS MONO-ONE SIDE, IF YOU HAVE TRIED SEVERAL DIFFERENT SETS THEN YOUR EAR JACK IS NOT MAKING A GOOD CONNECTION TO YOUR STEREO EAR JACK AND ONLY GIVING YOU SOUND TO ONE SIDE(MONO), AND MIGHT NEED REPAIRED
Plug a 1-to-2 audio jack from the headphone jack of the Sansa to two audio inputs (red and white) of the TV. Change your TV's source channel to the appropriate input (AV1, AV2, Video 1, Video 2, etc). Find the song on your Sansa and press play. you may have to adjust the volume on the Sansa AND on your TV.
The jack in the e250s is not made of adamantium, so it can actually go bad; however, if you try different headphones and thus determine that either: - All the headphones simultaneously went bad in one side - Your left ear has issues - The Sansa is only cranking out one channel; and -the jack feels a little off, or -perfectly good mp3s are being played off-balance; AND the balance has not been misconfigured in Settings.
...well then, the plot's moving forward and you can get your ear fixed, or stop the cat from killing your headphones, or re-load Sansa or Rockbox.org firmware, or fix the Settings, or see to the appropriate repair to the jack (depending on your warrantee status and skill with soldering irons and ordering off Jameco.com etc.)
i had the same exact problem with mine. Reading around it seems to be a common problem with the Sansa line.
I opened mine up and found that one of the solder points that holds the ear phone jack to the main board had come loose. I soldered it back and it works like a charm. Pretty easy too.
If you have a soldering iron, just open it up and resolder the solder point that has broken off. You can read instructions for disassembly here:
When you have it apart, looking at it from the side, with the jack to the right, the broken point should be the rear (closest to the circuitry) point. You will see a very small, not sure what to call it, chip on the board you have to solder a connection to. here is a diagram:
Hope this helps.