Question about SanDisk Sansa e250 MP3 Player

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My Sansa e250 is only playing in MOno

I have tried connecting 4 different sources. Earbuds, old headphones, and 2 sets of speakers. no matter what I do it only plays out of one side (mono). I went to settings and hit the "re-set to factory settings" and it did not do anything. Please help!

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Hardware issue - call Sandisk to find if you are still in warranty.

Posted on May 25, 2008

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YOU HAVE A STEREO JACK, LOOKING AT THE EAR JACK THERE ARE 2 COLORED CIRCLES AROUND THE STEEL EAR JACK WHICH DESIGNATE STEREO, ONE COLORED CIRCLE IS MONO-ONE SIDE, IF YOU HAVE TRIED SEVERAL DIFFERENT SETS THEN YOUR EAR JACK IS NOT MAKING A GOOD CONNECTION TO YOUR STEREO EAR JACK AND ONLY GIVING YOU SOUND TO ONE SIDE(MONO), AND MIGHT NEED REPAIRED

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Plug a 1-to-2 audio jack from the headphone jack of the Sansa to two audio inputs (red and white) of the TV. Change your TV's source channel to the appropriate input (AV1, AV2, Video 1, Video 2, etc). Find the song on your Sansa and press play. you may have to adjust the volume on the Sansa AND on your TV.

-Tha Mp3 Doctor

Dec 20, 2008 | SanDisk Sansa e250 MP3 Player

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The headphone jack is bad. Replace the player.

Aug 16, 2008 | SanDisk Sansa e250 MP3 Player

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do you mean out of the headphones. if so just try moving the headphone plug around in the audio jack but also keep the music plying to tell if you have figured the problem out or maybe just try a new or different pair of headphones

Apr 18, 2008 | SanDisk Sansa e250 MP3 Player

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Only hear out of one side of headphones with sansa player - tried 5 pairs...


i had the same problem, the headphone jack on the sansa is loose. I opened it all up, and saw that one of the connections on the headphone jack was loose. you can sauter it and it should work clearly again.

Mar 20, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Hi, my sansa e250 has sound come out of only one head phone no matter how many headphones i try the same happens


The jack in the e250s is not made of adamantium, so it can actually go bad; however, if you try different headphones and thus determine that either:
  - All the headphones simultaneously went bad in one side
  - Your left ear has issues
  - The Sansa is only cranking out one channel; and
     -the jack feels a little off, or
     -perfectly good mp3s are being played off-balance; AND the balance has not been misconfigured in Settings.

...well then, the plot's moving forward and you can get your ear fixed, or stop the cat from killing your headphones, or re-load Sansa or Rockbox.org firmware, or fix the Settings, or see to the appropriate repair to the jack (depending on your warrantee status and skill with soldering irons and ordering off Jameco.com etc.)

Feb 21, 2008 | SanDisk Sansa e250 MP3 Player

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I suggest try updating the firmware of the player. Have you tried listening to the FM station to see if it is only the songs that are being affecter? Also try to use another headphone.

Jun 04, 2007 | SanDisk Sansa e250 MP3 Player

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Sansa rhapsody e250 r


contact the person you purchase the player from and have it replace. If it is a scamm contact ebay and paypal.

May 31, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

One earphone works


i had the same exact problem with mine. Reading around it seems to be a common problem with the Sansa line. I opened mine up and found that one of the solder points that holds the ear phone jack to the main board had come loose. I soldered it back and it works like a charm. Pretty easy too. If you have a soldering iron, just open it up and resolder the solder point that has broken off. You can read instructions for disassembly here: http://www.anythingbutipod.com/archives/2006/11/sandisk-sansa-c200-disassembled.php When you have it apart, looking at it from the side, with the jack to the right, the broken point should be the rear (closest to the circuitry) point. You will see a very small, not sure what to call it, chip on the board you have to solder a connection to. here is a diagram: http://i42.photobucket.com/albums/e321/fuzzygoat/sansa-c200-disassembley-8.jpg Hope this helps.

May 10, 2007 | SanDisk Sansa e250 MP3 Player

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