Question about Panasonic NN-S961 Microwave Oven

1 Answer

Microwave stops after 14 seconds.

This Panasonic stops after 14 seconds whether time is entered by quick minutes or the keypad.

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  • Microprob May 26, 2008

    Is it worth fixing a bad megnetron or inverter or just get a new microwave?



  • asalomone Mar 11, 2009

    Light and fan go on but microwave NN-S961 stops in a few seconds when either fast min or keypay pressed.

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1 Answer

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  • Panasonic Master
  • 8,820 Answers

In most cases, this is a problem with the inverter or a bad magnetron.

Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer. You can find one here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 22, 2008

  • William Miller
    William Miller May 26, 2008

    You can check part prices here.

    If you or a friend can safely do the repair, it will save you labor (and a hefty parts mark-up).

    Labor would probably run about $75 for the visit and $75-90 for the repair work.

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How do I change the power level?


Usually, power level is selectable using the keypad.

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How to reset time


To set the clock, press
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The top quick access buttons stopped working 2 days ago. The bottom buttons still work but, we can't punch in a custom time. The only thing that will work is the 1 for 1 minute 2 for 2 minute...etc.


One of two things is happening, either you have broken connections in the membrane switches of the keypad and should replace the keypad(which is most likely) or your main control board has failed in a way that it can no longer read signals sent by the keypad.

Aug 04, 2013 | Microwave Ovens

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Panasonic microwave nn a554w


First check is the main fuse of the unit. On countertop units, you will need to take the shell off. The fuse will be close to where the cord comes through into the unit. OTR units, this main fuse is usually behind the control panel or possibly behind the vent. Usually the fuse is obvious if blown, otherwise test with an OHM meter, if open, replace fuse.
Some brands will also have a thermal cut-off fuse in the incoming voltage line to the control board. Older Maytags and Samsungs have this fuse in it. This thermostat looking fuse is usually above the oven cavity somewhere under the outside shell. Sometimes you can get to it through the vent of OTR models. Test with an OHM meter, replace if open.
If you have a stuck key or non-responsive key, most of the time you will have to replace the keypad for this microwave oven repair. If your keypad is connected to your control board by a flat ribbon wire, try disconnecting it and clean the silver contacts with an ordinary pencil eraser. After cleaning, plug it back in and try it. If it doesn't fix it, replace the keypad unit. Some units actually have keypad tests to confirm your diagnosis of a bad key.
If your keypad and control is the same unit, replace that unit. Another note, unlike stove/oven keypads and controls, most microwaves do not have error codes or tests to distinguish whether it is truely the keypad or control. Most of the time, it is the keypad that needs replacing, but a small percentage of the time it can be the control. Check the tech sheet if they can point you to the right part.
Rewmember use the DVOM
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Apr 02, 2013 | Panasonic Microwave Ovens

1 Answer

My panasonic microwave NN-772SBBPQ works for about 12 seconds does not heat and stops


This indicates a short in the keypad membrane that is attached to the control board, depending on age, replacement of the microwave oven might be a better option.

Mar 31, 2012 | Panasonic Microwave Ovens

1 Answer

Setting the clock on a microwave what is the last action after setting the time. Everything I've tried results in the error message coming up.


According to the manual this is how to set clock.


To set the clock, press "Clock" once or "Timer/Clock" twice (depending on your keypad).
The colon symbol (:) will flash.
Enter time of day. The time appears in the window; the colon continues to flash.
Press "Clock" or "Timer/Clock" again - colon stops flashing; time of day is set.

If you need the manual it is on link below.

http://service.us.panasonic.com/OPERMANPDF/NNH624-SET%20UP.PDF

Good Luck

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2 Answers

My panasonic microwave stops working after 6


If it stops after 7 seconds, it has a problem with the inverter.

Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 09, 2009 | Panasonic Microwave Ovens

1 Answer

GE microwave won't turn off


Just checked the GE website. Had the same problem with my 5 year old microwave. GE website says to close and open the door quickly three times. First time I did this it didn't work. Second time I closed the door with some significant force and reopened it more quickly. Worked. Unplugged the microwave, plugged it back in, still fine.

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Microwave shuts off before time elapes


If it stops at 16 seconds and is a sensor model, it probably has a defective humidity sensor.

The best place to order Panasonic parts is Tritronics. You can also call them at 866-779-5835.

If you prefer, you can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Shuts Off after 22 seconds


Time to buy a new microwave as it sounds as if the control panel is defective. A new control panel for this micro will run about 95 to 120 bucks + labor depending on where you buy it. I happen to like slightly burnt popcorn as well!! Nothing wrong with thats, as they say great minds think alike.

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