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To set the clock, press
on your keypad)
The colon symbol (:) will flash.
Enter time of day.
The time appears
in the window; the colon continues
again - colon stops flashing; time of
day is set !
One of two things is happening, either you have broken connections in the membrane switches of the keypad and should replace the keypad(which is most likely) or your main control board has failed in a way that it can no longer read signals sent by the keypad.
First check is the main fuse of the unit. On countertop units, you will need to take the shell off. The fuse will be close to where the cord comes through into the unit. OTR units, this main fuse is usually behind the control panel or possibly behind the vent. Usually the fuse is obvious if blown, otherwise test with an OHM meter, if open, replace fuse. Some brands will also have a thermal cut-off fuse in the incoming voltage line to the control board. Older Maytags and Samsungs have this fuse in it. This thermostat looking fuse is usually above the oven cavity somewhere under the outside shell. Sometimes you can get to it through the vent of OTR models. Test with an OHM meter, replace if open. If you have a stuck key or non-responsive key, most of the time you will have to replace the keypad for this microwave oven repair. If your keypad is connected to your control board by a flat ribbon wire, try disconnecting it and clean the silver contacts with an ordinary pencil eraser. After cleaning, plug it back in and try it. If it doesn't fix it, replace the keypad unit. Some units actually have keypad tests to confirm your diagnosis of a bad key. If your keypad and control is the same unit, replace that unit. Another note, unlike stove/oven keypads and controls, most microwaves do not have error codes or tests to distinguish whether it is truely the keypad or control. Most of the time, it is the keypad that needs replacing, but a small percentage of the time it can be the control. Check the tech sheet if they can point you to the right part. Rewmember use the DVOM
To set the clock, press "Clock" once or "Timer/Clock" twice (depending on your keypad).
The colon symbol (:) will flash.
Enter time of day. The time appears in the window; the colon continues to flash.
Press "Clock" or "Timer/Clock" again - colon stops flashing; time of day is set.
Just checked the GE website. Had the same problem with my 5 year old microwave. GE website says to close and open the door quickly three times. First time I did this it didn't work. Second time I closed the door with some significant force and reopened it more quickly. Worked. Unplugged the microwave, plugged it back in, still fine.
Time to buy a new microwave as it sounds as if the control panel is defective. A new control panel for this micro will run about 95 to 120 bucks + labor depending on where you buy it. I happen to like slightly burnt popcorn as well!! Nothing wrong with thats, as they say great minds think alike.