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try formatting the device and reset it to original factory settings.(procedure given in instruction manual) and then using the firmware manager that came as installation cd with the device, upgrade the software .. hope your problem is tackled. thanks for using fixya!. please dont forget to rate my solution.
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
If your device is too full, it wont have enough room to create the music database for the new songs.
Move some of your music off of the device onto the memory card.
Try to keep about 10MB free for each GB of music you have.
You can add to this question for further assistance.
Best of Luck.