Question about Alps MD 5000 Thermal Printer
After a recent move, the first time I tried to print something, I got an error message: "Changer error". The printer powers up normally and the "Ready" green light comes on, signaling that all the electronics are fine, however, when I click on the "print" button and the printer tries changing the order of the cartridges, it doesn't complete the change, because the cartridge seems to gets stack to the printing head - at that time the error message pops up.
Did you pack the printer correctly before moving? When you got the printer, it would have had a packing piece preventing any carriage movement. If you did not put this in place before packing the printer for the move, you have most likely damaged the printer beyond repair.
Posted on Oct 23, 2008
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Posted on Jan 02, 2017
Unfortunately, this website is not a repair shop, but I'll give you what help I can....
Printhead problems are not repairable in the US or Europe any longer. You best bet is to upgrade to an MD-5500, which you can find here: http://www.alps-supplies.com
Posted on Mar 19, 2008
To print white, you need to use the spot color option in the printer properties. The object to be printed must be all black. It seems counter to what you might think, but the spot color mode will print the solid black areas as the selected spot color.
Posted on May 01, 2010
SOURCE: Alps MD 5000
When you moved, did you secure the print head and remove the ink cartrdiges? A Changer Error message is bad. Check the changer for any broken or bent parts.
Posted on Jun 28, 2010
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