Question about Sony PlayStation Portable (PSP) Console

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PSP warranty I was wondering what all does my warranty on my PSP cover in reguards to it being damaged.

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It only covers damage caused by the system itself. i don't believe that it covers something like, water or fire or drops or falls or dust...
basically things caused by you or nature. and if it just wore out, then it isn't covered ither

Posted on May 22, 2008

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Posted on Jan 02, 2017

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I accidentally knocked over my TV and I was wondering if the limited warranty would fix the TV for me damge is on the second screen


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Jan 11, 2016 | Televison & Video

1 Answer

The screen its not working the sound its good but not the screen what do i do?


Contact playstation and see if this hardware malfunction is covered under warranty. If it is caused from water damage it probably wont be covered under warranty.
Hope this helps ^^. Please dont forget to rate, Thanks

Mar 03, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Lid will not open, locked in midcycle


Check the maytag class action suit in reguards to the neptune issue. you may be entitled to an exseptional warranty call based on this reguards. there is a problem with both the wax motor and the control board.

Jul 07, 2009 | Washing Machines

1 Answer

PSP Slim - Broken Screen ?


Its the LED on the psp that is broken. The LED is the inside screen that brings the picture up onto it like an LED flatscreen tv.

It wont be covered under your sony warranty because your warranty covers you for electrical faults not accidental.

You could contact sony to see if they would fix it for a charge but to be honest the money you'd spend fixing it, you might aswell just buy a new psp

Jul 28, 2008 | Sony PlayStation Portable (PSP) Slim...

1 Answer

PSP does not charge.


might be the motherboard or charging board overheating crack open the case if its not under waranty and check all connections . turn the psp on and see if any thing gets really hot really fast or if there are any burn marks also make note that the psp might not freeze up when open ... if this is the cast its a cooling issue.... please be forewarned that opening your psp WILL VOID your warranty and could be hazardous (shock, burn damage ect ect) and that YOU AND ONLY you are responsible for your actions

let me know if this helps :)

May 27, 2008 | Sony PlayStation Portable (PSP) Console

3 Answers

Psp repairs


Hey Hotshot369,

Unfortunately Best Buy™ stores are unable to provide repair services on the Playstation Portable (PSP) at this time, even for PSP's under the manufacturer's warranty. If your PSP is currently defective or has suffered damage to the LCD screen, you will need to speak with a Sony representative for more information on your repair options.

Remember that warranty coverage does vary from manufacturer to manufacturer, and it cannot be guaranteed that accidental/incidental damages are covered by Sony for this product.

Additionally, please keep in mind that other options may exist if you have any kind of additional coverage through a third party, such as a Best Buy Product Replacement Plan (PRP). If you have purchased PRP coverage from your local store, you may always contact us toll-free at (888)-539-6883 in order to file a replacement claim or may speak with a Geek Squad® agent at your local store for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

May 02, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Laptop hinges


As far as the warranty coverage from Best Buy goes, it's a lot better than just what the manufacturer offers when you buy the unit. When you purchase the laptop, the sales associate is taught to offer you warranties of various dollar amounts depending on model. Some of these are standard PSP warranties (called PSP, or Performance Service Plan) and cover additional causes of damage such as heat, electicity, humidity, and dust. There is also a higher level warranty which Best Buy has offered for the past 2-3 years called an ADH warranty (or Accidental Handling) and it included the coverage of the PSP, as well as damage due to liquid spills (see: minor, not immersion) as well as damage caused by impacts.

This is where the job of a Geeksquad Technician can get complicated. We have to use our better judgment, experience of prior repairs, and best observational abilities to be able to help our customers with the correct response. If we just accept a laptop regardless of condition for repairs regardless of what type of warranty coverage exists, the Service Center has the ability to perform no repairs to the unit because warranty coverage does not apply to the nature of the damage. Then they will retroactively charge the customer a deposit fee, roughly between $24.95 and $112.95 depending on the unit...And this is just to be in receipt of their old unit, un-repaired. That is a situation we attempt to avoid at all costs to avoid causing grief and misery for waiting 2 weeks and have zero repair work performed for a customer.

So, now that I have explained their policies a bit better, let me help determine how you can have your laptop fixed.

Check your receipt carefully (Best Buy can reprint you a copy if yours is lost or hard to read). Search for the letters PSP on the bill of sale, and determine if the letters ADH are immediately next to them. This would offer you the maximum level of coverage for warranty repair.

If the Geeksquad technician viewed your lapotp's hinges and felt that it was damage caused by an impact or through normal wear and tear, it would not be covered by anything less than an ADH plan. I would suggest trying one of the following solutions:

1: Returning to the technician and asking him to send it to service as-is, with the intention of receiving an estimate from the vendor and pursing repair from a licensed repair technician.

2: Calling the manufacturer up directly, identifying the product and part, and inquiring as to the cost of a replacement plastic top lcd cover (you would be surprised at how expensive the manufacturer can quote these for). Then once you have ordered it from them you can return to Geeksquad iand have them install it for you (if you have previously determined they have a technician capable of performing that service and has adequate tools). Often times they will give you a discount on installation services due to the fact that you had purchased a warranty from them originally and they were unable to assist with the repairs prior.


3: Return to best Buy and have them pro-rate refund the extension of your PSP and use that amount to pay for shipping and deposit through the manufacturer, having them assist you with continued repairs.

Hope that helped.

May 01, 2008 | Computers & Internet

3 Answers

PSP Screen


If it is still under warranty, take it back to the store and they will either fix it or replace it with a new one. There isn't a way for you to replace the screen yourself no.

Mar 12, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp distortion


HI Alici,

 

This can be repaired, however, it will require a purchase of a new LCD screen, and possibly a new shell. I repair this kind of thing at my home.  I run the Playstation Clinic and charge reasonable prices to repair Video game consoles and DVD players.  All together I can replace both the LCD and face cover including return shipping will be $80.  This repair should only be done by a experienced Repair service.  Even knowledgeable repair people that have never disassembled a PSP can damage the psp so badly it will require the replacement of the motherboard as well, if not done properly.  The motherboard costs about $100.  If your willing to get it repaired you can contact me at Repairtech@Playstationclinic.com.  We specialize in PSP repairs.  90 day warranty! The price above is only adding $25 Labor for up to 3 hours of work. Shipping will be about $5.  The LCD screen is about $30, and the cover is about $20. So your Repair would be either $60 or $80 depending on what parts are needed.

Oct 17, 2007 | Sony PlayStation Portable (PSP) Console

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