Question about Maytag Neptune MAH5500B Front Load Washer

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Bad Vibrations Today teh washer started spilling water out and is completely out of balance.....I took off the rear cover, noticed the tub had been hitting the rear cover, and the tub is very loos inside.....There is a yellow strap that is on the top that appears to be broken on the left side...but I am not sure what that is. There is one on the right, that has a metal clasp on it and is pulled through the back of the machine, but the one on the left is broken. Help?

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New washer time ..inner basket has broken "spider" support on rear new basket and outer tub with bearing will both probably need replacing yellow straps were probably part of original shipping pins

Posted on May 22, 2008

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I have a Maytag Neptune model # MAH5500BWW. It appears that there is still water inside the tub after completing a wash cycle. I only noticed it as I tried to get a stuck sock from the top of the tub and...


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Feb 13, 2010 | Kenmore 22422 Top Load Washer

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Two speed auto washer - found water all over floor - no leaks on any hoses or drain. Wife said last load was unbalanced and machine was rocking around bad. Tub seems very wobbly to me when I move it...


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Jul 26, 2009 | Whirlpool LSB6200KQ Top Load Washer

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GE prodigy washer Water remains in the bottom of the basin after teh cycle has ended


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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1 Answer

Whirlpool Cabrio Washer- When draining, water leaks out of hole


probably rubber hose from tub to pump broke, access from back or bottom, (cabrios are open bottom) pump in rear. there is a recent bulletin about tub ring not channeling water from dispenser completely into tub

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WASHER TUB SITS LOW AND TO THE SIDE, LOADS OFF BALANCE...


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The water sound is normal. There is a solution in the top of inner tub for balance. Is it overflowing...as in not stopping the fill cycle? If so check to make sure small hose is still attached to outer tu at bottom left front. This dome that it connects to can become filled with scum and causes the unit to not know that it's full. This causes flooding. You can try removing hose and cleaning out with thin wire. Sometime only fix is to replace outer tub. Again, this is only if overflowing!!
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7 Answers

Knocking Whrilpool Duet


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