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IPod Plugged ipod into computer with hold switch on. Wouldn't let me get it on iTunes. Needed to update new software. Restored and did so. Didn't install. iPod is now frozen and won't let me off of hold.

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  • Apple Master
  • 13,433 Answers

Try reseting it and then restoreing again if it asks to

To reset your iPod:

  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Posted on May 22, 2008

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1 Answer

Recovery mode with out using the power button


An iPod Touch's "Recovery Mode" is for alleviating major operating system issues.
Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit.
The goal of this total system recovery is to revert the iPod to a stable, usable version.
Before you use Recovery Mode, exhaust other troubleshooting methods.
In some cases, Recovery Mode is triggered automatically after a failed system update or system restore.
When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process.
You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Turn on your computer and open iTunes.
If you are prompted to download any new iTunes updates, install the updates before proceeding.
Plug an iPod USB cable into your computer.
Do not plug the other end into your iPod Touch yet.

Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen.
At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
Click "OK."
Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
Click on the "Home" tab, and then click "Restore."
Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again.
The restoration process takes a few minutes.
Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

Jul 31, 2013 | Apple iPod touch

1 Answer

What is wrong with my ipod ao 5th generation


Flip the iPod Nano's "Hold" switch to "OFF."

The iPod Nano cannot be turn on if the switch is set to "ON."


Reset the iPod Nano. Move the "Hold" switch to "ON" and then "OFF."

Then, press down the "Select" and "Menu" buttons on the Nano. Hold those buttons for about eight seconds.



The Apple logo will then become visible on the iPod Nano. Once this occurs, try turning the iPod Nano on once again.


Connect the iPod Nano to an iPod charger or a computer that is turned on via the iPod Nano's USB cord. Charge the Nano for at least 30 minutes.



Then, try to turn the Nano on.

Update the iPod Nano's software.



Connect the Nano to your computer via the player's USB cable. Open iTunes, and click the iPod Nano's name on the left part of iTunes.


Click the "Summary" option at the top of iTunes. Then, click on the "Check for Updates" button that's positioned in the middle of iTunes.


Follow the instructions that appear inside iTunes in order to install the updates on the Nano.


hope this helps



Sep 23, 2012 | Audio Players & Recorders

2 Answers

Help please tell how to exit recovery mode


How to Fix an iPod Touch Stuck in Recovery Mode With a Free Program
An iPod Touch's "Recovery Mode" is for alleviating major operating system issues. Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit. The goal of this total system recovery is to revert the iPod to a stable, usable version. Before you use Recovery Mode, exhaust other troubleshooting methods. In some cases, Recovery Mode is triggered automatically after a failed system update or system restore. When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process. You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Things You'll Need
-Apple iTunes-USB cable


Instructions
1 Turn on your computer and open iTunes. If you are prompted to download any new iTunes updates, install the updates before proceeding.
2 Plug an iPod USB cable into your computer. Do not plug the other end into your iPod Touch yet.
3 Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
4 Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
5 Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen. At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
6 Click "OK."
7 Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
8 Click on the "Home" tab, and then click "Restore." Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again. The restoration process takes a few minutes. Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.

Dec 24, 2011 | Apple iPhone Audio Players & Recorders

1 Answer

How do i over ride the passcode on my ipod touch


Hi

Some iPods, such as the iPod Touch, include a passcode option as a security feature. The passcode is intended to deter thieves from stealing the device and to discourage any unauthorized use. If you have set up a passcode on your iPod and now have forgotten it, you can bypass the passcode screen. Bypassing the passcode screen requires that the device be fully restored. Restoring the iPod will remove all files from the device. Only files in the iTunes library, or in another place on the computer, can be restored. Once restoration is complete, you can update the iPod.



What you need? USB CABLE



Bypass the iPod Passcode and Restore the Device

1 Open the iTunes software on your computer. If you don't have iTunes installed, see Resource for download link.

2 Connect the iPod to the computer using the USB cable.

3 Press and hold down both the "Power" and "Home" keys simultaneously for 10 seconds or until the screen goes black. Now release the "Power" key.

4 Release the "Home" key when the message "We have detected an itouch in recovery mode" appears. Confirm that the iPod will be restored.

5 Hit "Back up" to save your iPod settings when prompted.

6 Select the "Restore" option. Allow restoration to begin. Make sure to keep the iPod connected to the computer and iTunes open. Once complete, the Apple logo will display on the iPod screen, and iTunes will notify you when the process is complete.



Update the iPod

1 Open iTunes and connect the iPod to the computer using the USB cable.

2 Select your iPod under "Devices" in the left pane.

3 Click the "Summary" tab.

4 Click the "Check for Update" button. The iTunes software will check for any available updates. Follow the additional prompts to confirm and install the updates.

Oct 25, 2011 | Apple iPod touch

2 Answers

My ipod needs software preplacement where can i find it


connect it to the itunes
and hit update button
it will download and install the new software.

Mar 05, 2011 | Computers & Internet

2 Answers

I forgot the password to my ipod touch


There is only one way, you must restore the ipod which wipes out everything if you forgot it.

Updating and Restoring iPod touch Software
You can use iTunes to update or reinstall iPod touch software, restore default settings, and delete all data on iPod touch.
• If you update, the iPod touch software is updated. Your downloaded applications, settings, and data aren’t affected.
Note: In some cases, an update may also include restoring iPod touch.
• If you restore, the latest version of iPod touch software is reinstalled, settings are restored to their defaults, and data stored on iPod touch is deleted, including downloaded applications, songs, videos, contacts, photos, calendar information, and any other data. If you’ve backed up iPod touch with iTunes on your computer, you can restore data from the backup at the end of the restore process.
Deleted data is no longer accessible via the iPod touch user interface, but isn’t erased from your iPod touch. For information about erasing all content and settings, see “Resetting iPod touch” on page 122.
Update or restore iPod touch:
1 Make sure you have an Internet connection and have installed the latest version of iTunes from www.apple.com/itunes.
2 Connect iPod touch to your computer.
3 Select iPod touch in the iTunes sidebar and click the Summary tab.
4 Click “Check for Update.” iTunes tells you if there’s a newer version of the iPod touch software available.
5 Click Update to install the latest version of the software. Or click Restore to restore. Follow the onscreen instructions to complete the restore process.
For more information about updating and restoring iPod touch software, go

Feb 06, 2010 | Apple iPod touch

1 Answer

My ipod has a circle red x on it and wont respond


First try resetting the iPod. If this does not work then restore it.
To RESET IPOD: 1 Toggle the Hold switch on and off (slide it to HOLD and then back again). 2 Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.
To RESTORE IPOD To update or restore iPod classic: 1 Make sure you have an Internet connection and have installed the latest version of iTunes from http://www.apple.com/itunes/download/?ipod 2 Connect iPod classic to your computer. 3 In iTunes, select iPod classic in the source list and click the Summary tab. The Version section tells you whether iPod classic is up to date or needs a newer version of the software.
In Restore all data is erased from iPod classic, including songs, videos, files, contacts, photos, calendar information, and any other data. All iPod classic settings are restored to their original state.

Jul 19, 2009 | Apple iPod classic MP3 Player

2 Answers

The itunes doesn't recognize my ipod classic


you restored your ipod correct? (just the music is erased) not format ? (ipod is zapped)....ok..lets play with the restore part...plug up ipod to pc....do not open itunes (close it, x it out) ...go to my computer you should see a new drive on it (ipod)....double click ipod and copy the software (from ipod) it should be 4 folders and hidden files too...paste it to a temp folder on the pc....now right click ipod drive and format it (yes this will erase everything on it)...once format is completed reinstall the software from the temp folder back to ipod......now this is finish....update itunes to the newest version (even if u have it already overwrite it)....you now have a brand new ipod...........

in the beginning i ask if you restored or formatted (if you had formatted, you would not find nor see any software)......you would be better off asking a friend/family if they have the same ipod can you copy just the software (you would copy their software to a temp file, then on to yours same as above) .........i hope this works out for u.....feel free to rate the help

Jun 06, 2009 | Apple iPod nano

1 Answer

I Pod shuffle (2nd. generation) won't hold a charge


Hold in the play button for 10 seconds to reset. If that fails:
iPod shuffle Software Update and Restore
Apple periodically updates iPod shuffle software to improve performance or add
features. It is recommended that you update your iPod shuffle to use the latest
software.
You can choose either to update or to restore the iPod shuffle software.
If you choose to update, the software is updated, but your settings and songs are not
affected.
If you choose to restore, all songs and data are erased from your iPod shuffle. All
iPod shuffle settings are restored to their original state.
To update or restore iPod shuffle with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
has the latest software for all models of iPod.
2 Double-click the software install file and follow the onscreen instructions to install the
iPod shuffle Update.
3 Connect iPod shuffle to your computer and open iTunes. The iPod Updater application
opens.
If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod shuffle software.
If you use the iPod Updater application and it doesn’t see that iPod shuffle is
connected to your computer, turn iPod shuffle off and turn it on again.

Mar 15, 2009 | Apple iPod shuffle Second Gen. Silver (1...

2 Answers

IPod 30 GB stopped working


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod.five_rs/

If there is no effect, then you have to contact apple, or your dealer for repairs, becouse a part is most likely damaged.

If you need more assistance let me know. Good luck.

Jan 13, 2008 | Apple iPod MA446LL/A MP3 Player

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