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Hoover Windtunnel U6401-9RM turns it self off

This vac turns off after being turned on aprox 1 minute. What's broken and can I repair it?

Thanks!
Sal D.

Posted by on

  • Sal May 21, 2008

    A guess on age, 5 years old. The filter is "clean" looking but falling apart.

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How old is this vacuum? Have you made sure that the filter is clear?

Posted on May 21, 2008

  • Matt Jurach
    Matt Jurach May 21, 2008

    It sounds like the motor is overheating, which causes the vacuum to shut off for safety. In a five-year-old vacuum, this is probably because of a worn belt.

    Your unit uses a "V-belt," which can be purchased cheaply.


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http://geeksquad.fixya.com/ThreadView.aspx?prdid=40485&thid=619779
Brush won't turn and self propel doesn't work (by 2 users)
Posted by brucelk on May 24, 2008
I have replaced both the v-belt and the larger belt with Hoover brand belts and the brushes still don't turn properly and the self-propel function doesn't work. It seems that when I lower the handle all the way down toward the floor it works fine, but no one can vacuum this way. Is there an adjustment to belts to tighten them up? Otherwise I have to get it in to the only repair shop in town which is an hour's drive.X
This Problem has been added to the Share Your Expertise Page under "My Work Queue".
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1 Other User Has the Same Problem Comment by chartsell, posted on May 29, 2008 I have replaced both the belts as well. I have tightened the screws as someone else as suggested. The brush still will not turn unless you lower the handle almost to the ground. Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Hoover U6437-900 / U6439-900 Windtunnel Vacuum. It is not so much the belts, the 2 belts are only part of the solution. The average belt change is every 4 to 6 months as a rule and to change them @ the same time. The Hoover Self-Propelled works on when the handle is lower to a comfortable position then the self-propelled drive may just need and adjustment. There is a self-propelled rod that controls the self-propelled feature and it either needs adjustment or replacement or the part that hold it may be broken but either one can be fixed. So feel free to contact your local vacuum cleaner dealer with questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=40540&thid=491150
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This Problem has been added to the Share Your Expertise Page under "My Work Queue".
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1 Other User Has the Same Problem Comment by Dr_Jake, posted on Apr 19, 2008 I also have a broken cable (or one that has come loose) and cannot find a manual to describe how to get to the lower end of the cable to make the repair. Hello,
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http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Don – The Vac Man
Go Ahead. Use Us.

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1 Answer

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If the belt is getting hot, then it is slipping instead of turning the brush roll. Check thge brush roll, make sure the ends are turning freely. Is the motor running ok? If it is then either the brush roll is bad, need a new belt, or something is catching the belt, not letting it move.

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