Question about Samsung DLP HL-P5663W 56" TV

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Samsung DLP TV Component Problem-HL61A750A1F

Hi, We just purchased a 61 inch Samsung DLP tv and it is driving us crazy. The component box appears in the left hand corner of the tv at various times. Sometimes it appears during the program and other times when a commercial comes on. The technician that wired our house said the tv is switching between analog, HD or digital and this is why the box appears. We hooked the tv up to a different cable outlet and the component box did not appear once. This obviously has something to do with our home theater system because that is where the tv is plugged in when this problem happens. We had a Hitachi LCD tv with the same cable/connection and did not have a problem. (Our house and home theater system is a year old.) We have had the cable company out as well as, the tech that installed our home theater. We also exchanged the tv and still had the same problem. There has to be a simple explanation as to why this is happening but no one can give us one. We like the tv but don't like that box popping up every minute. I have been reading about different cables, HDMI and DVI but have no idea what any of that means. All of our components in the home theater are Marantz and are located in a central area. Like I said, the home theater was installed just a year ago. I'm not sure what other information you might need about our system but I can't believe we are the only ones experiencing this problem. Samsung has been no help and I can't find any information about this problem. I'm sure it is something easily fixable but we are not smart enough to figure it out. Any help you can provide would be wonderful.

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  • Reed123 May 22, 2008

    Thanks for your help.  I'm not sure why the Hitachi worked fine with the same set up but the Samsung does not. I do know that we have a CAT 5 cable with the home theater-do you think that has something to do with the problem? I'll take your advice and try a different home theater company.

  • Reed123 May 29, 2008

    In regards to the component problem with our DLP TV-all that was needed to fix the problem was a driver that we downloaded from the Samsung website and installed into the tv. Very simple solution to a problem that no one at Samsung ever suggested.
    Thanks again for the help and hopefully this info may help someone with the same problem.

  • brenda1717 Jun 22, 2008

    We are having the same problem but can't find the driver on the Samsung website. Can you tell me EXACTLY where to get it?

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We are having the same problem but can't find the driver on the Samsung website. Can you tell me EXACTLY where to get it?

Posted on Jun 30, 2008

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FYI only:

HDMI = High Definition Media Interface
DVI = Digital Video Interface

That kind of conflict (that's what it is) is tough for any one company to assist you on since it involves two manufacturers.
If you are very lucky, you might get help from a tech who has already stumbled across the same equipment complement.

Posted on May 21, 2008

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