Question about Dell 924 All-in-One InkJet Printer

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Printer 924 help needed

Printer doesn't turn off, appears different language on screen, doesn't want to print,make copies, or scan (printer 924) i tried putting new ink and reinstalling it.!!!!!!!! HEEEELLLPPPP

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Did you use original inks or refilled/generic? Nowadays printer companies are resorting to these dirty tricks to ensure customers only buy their original cartridges.

If you have used a refilled/generic try replacing it with an original one and see if the issue is resolved.

If that doesn't work, try a hard reset. Unplug printer from wall socket and PC, wait about 2 minutes and reinstall.

You can also try doing a clean install as outlined here.
(Just replace the camera in the document with printer. Its the same procedure. If you are using an OS other than XP, please post back and I will give instructions for that OS.)

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on May 21, 2008

  • Swilin Sampson
    Swilin Sampson Jun 01, 2008

    Hello,





    This thread has gone 7 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




  • Swilin Sampson
    Swilin Sampson Jun 15, 2008

    Hello,



    Kindly close this thread with a “Fixya” rating if you have been able to
    fix the problem, so that I can remove it from my work queue.



    If the issue is not resolved, please post back with latest developments, what
    steps you took, etc. and I will assist you further as best I can.




    Thank you for understanding,

    IrishDruid




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1 Answer

My Dell Photo A10 Printer is stuck on 'PAUSE' and I can"t get it off . Please help.


There is no A10 printer , the AIO stands for All-In-One. So i'll assume you have the 924 model.
First make sure the printer itself is functional: shut it down, disconnect it from the pc, start it and use it to scan and copy a file - just press the Start button.
If it doesn't work then the printer is effectively dead - the damage is in the procesor and to replace iot would cost more than a new printer.
If it works then there is something wrong in the setting from the pc. In that case the first thing you should check in Start ? Control Panel ? Printers and Other Hardware ? Printers and Faxes ? Double-click Dell Photo AIO Printer 924, and then click Printer ; in there make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click Pause Printing to clear it. If it's not then the driver and the associated utility have been corrupted: uninstall it from Add/Remove Programs, reboot , manually wipe all the remaining Dell folders reboot one more time and reinstall them.

Aug 08, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Won't scan but prints and copies


turn off computer. turn on - does a test page print? You need to unplug the USB cable from the printer and put the test page on the scanner - push scan. This should scan the page. Turn off computer, hook USB back up. Try to scan whatever you are scanning.
Hope that helps!

Apr 20, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Black stripe on scanned documents


Hi,

The HP Scanjet IIP scanners are supported in Windows XP and the drivers included on windows XP CD.

If you can’t manage download it from Windows XP operating system please try to update your Operating system then try again.
All the best.

Hi,

1. Try going to the bottom of any word document.

2. Click on the language tab (will show current language, eg. "German").

3. Select the desired language (eg. "English (U.K.)"). The select the "Default" button (to make it the default language for every future document).


You can also check this link to get detailed information.

Hi,
Make sure the document lies perfectly straight on the document table.
If you're printing on glossy paper, prints may be scratched if not handled properly. Don't place objects on top of your prints, and be careful not to scratch them with your fingernails. For best results, frame your prints under glass.
A moiré is a cross-hatch pattern that may appear in a scanned image of a printed document. It is caused by interference from the differing pitches in the scanner's screen and the halftone screen in your original.

  • Select the Descreening Filter check box in EPSON Scan's Home or Professional Mode window. In Professional Mode, set the Screen Ruling of the Descreening Filter setting to an appropriate setting for your document and deselect the Unsharp Mask Filter setting. See Adjusting the Color and Other Image Settings for instructions.
  • Select a lower Resolution setting. See Selecting the Scan Resolution for instructions.

You can also check this link (manual) to get detailed information.
I hope it helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 27, 2010 | Epson Stylus CX4800 All-In-One InkJet...

1 Answer

I just purchased a Dell printer with complete Monotor and computer. All in 1. I am unable to get the printer set on English. I have tried using the arrow buttons and English Language will not come up on...


Hi Tatum,

Not to worry - this is easily fixed. Normally, when you turn on the printer for the first time, you can set the language immediately by using the up and down arrow buttons to select English. If for some reason it didn't get set correctly the first time, here's the way to reset it:

1) Turn off the printer.
2) When it's off, press and hold the POWER button and the UP ARROW button at the same time.
3) When the printer turns on, the language settings will appear again. Use the up and down arrows to choose English, and press MENU to select it.

For your reference, the 924 user manual can be viewed at the following web address:

http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf

I hope this helps - please let me know if I can be of any further assistance.

Dec 12, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Wrong ink color Dell 924 printer


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 25, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 all in one will not print magenta


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 19, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer


remove both the cartridges from the printer and unplug the power adapter from the back panel of the printer , wait for 1 minute and plug it back , install the cartridges again , and try to copy a document.

lemme know if this helps !!!!

May 21, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 will not scan


Try reinstalling the driver. Usually the scanning utility needs to be tied to an application like photoshop to process.

Oct 23, 2007 | Dell 924 All-in-One InkJet Printer

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