Question about Toshiba Satellite M65-S821 Notebook

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Toshiba Satellite M65-S821

My Laptop contracted a virus, i sent it in for repairs.

Since i've had it back it doesnt seem to be operating as it did when i bought it.

I think i need a reset cd but i dont know where to find one, what do i do?

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When u send it out, did u take note of what u had.Memory,hard drive(h/d) size, etc. A virus only attacks the software ( changes & or damages ) drivers. If the virus damages the h/d , it is PROBABLE to physically damage it, but not usually possible!! goto the Toshiba web site, u will have to buy it, they don't like to give those things away.

Posted on May 21, 2008

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Posted on Jan 02, 2017

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you didn't list what you did do, so you might have already tried this, but I think it's always a good idea to try re-seating the RAM and then try different RAM in the computer if you can. The symptoms seem to be identical to those caused by bad RAM sometimes. It might also be a heating or fan problem which, when detected by the motherboard, activates an auto shut down.

Also, make sure the power supply is producing the proper amperage and consistent voltage. some power adapters provide a signal to the computer, along with power, that is critical as well, so there is a slight possibility that the adapter may be causing the problem. Actually I'd follow this further. If the battery is almost dead and the adapter not working, those are the exact symptoms you'd get. Do you know if the battery is charged and the adapter works?

I'm assuming you've removed all external devices and cards or other ad-ons.

Did you try taking the battery out, unplugging it and pushing the power button 5-10 times? This might help reset some settings.

And, if you already have done any of these, please list them so people, like me, don't waste our time giving you incorrect answers, because you didn't take your time to list what you've done.

AND AND AND

Google it first. because look what popped up.


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dear sir.

yes u have to do one thing first you can do yr laptop need to setup some physical settings if you know bout hardisk located then plug out and then on your laptop if laptop is working then turn off it and take battry of then plug harddisk in then re start yr laptop do same as RAM if u know how u unplug both device and be carefull... it's help u..:)

Thanks
please vote
jo_chinmay

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