Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
I have to hold the button down in order to work the dyson. I was using the hose and then put it back and when I put the hose back in it won't stay on.
Easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.
Posted on Jun 06, 2013
I had this same issue under the same circumstance. I followed the repair guide for replacing the switch (I didn't replace the switch, just disassembled the switching mechanism) posted here:
I found the switch to be stuck in between on and off. I just manually pushed the switch and it became unstuck and started working again.
Posted on May 17, 2009
Thanks Sporklover! Had same problem on my DC25 Animal. This was not an overhead/plugged problem - would not stay on when starting cold.
Partially disassembled according to instructions (link below), then just depressed the on/off button a few times with screwdriver. Started right up next time I plugged it back in. Didn't even take the cover fully off, just exposed enough to poke the switch a few times.
Dyson - thanks for making the simple parts (switches, etc) accessible - but you might want to check that part of the design...
Posted on Jan 23, 2010
Check the elbow pipe. The it is not really on..the suckion is gone. I found stuff in the elbow pipe and when I removed it and made sure it was clear..the system started working and staying on.
Posted on Jun 10, 2008
Follow the directions mentioned above to remove the case.
There is a little red switch in there. Press and depress is several times to unstick it and it will fix the problem. I am a woman and this literally took me 5 minutes to fix the problem. I did not have the screwdriver they mentioned but I used a very small hex and it worked. This was so easy!
Posted on May 17, 2012
After almost 5 years with my DC17 Animal, out of the blue the power button wouldn't stay depressed. Followed the link above to removing the switch cover and unplugged and plugged the switch back in and it works fine now. Thanks to those who have gone before me and had the thoughtfulness to post this fix!
Posted on Feb 03, 2012
I removed the circular filter under the canister (remove the canister to get to it - then open up the cover and pull the filter out) and rinsed it with just water - no soap. I left it out to dry for 2 days, put it back in and the vacuum now works. I had never cleaned the filter before.
Posted on May 19, 2009
After clearing out all of the pipes and tubes (yes, I did find a few small clogs) my dyson still wouldn't stay on. I followed the link with directions for replacing the switch. Like other posters, I didn't actually replace the switch, just pushed it up and down a few times. Worked right away after that!
Posted on Nov 21, 2010
You probably need a new switch
Posted on Mar 04, 2017
Omg. You're a life saver. It worked :) With 5 kids I need to vacuum numerous times a day and was starting to think I needed a new vacuum
Posted on Feb 21, 2015
I followed the directions mentioned above to remove the case.
I depressed the little red switch a few times, reassembled and VOILA it worked! Thanks, everyone, for the tips!
Posted on Nov 14, 2013
I also followed the link above to get the plastic casing off and access the switch. I pushed it a few times and expected it to stay on, but after I replaced the casing it still wouldn't stay on. I realized that the plastic casing was bent just slightly and it was keeping the switch from going up and down. If I don't put the casing all the way back on, it will allow for the switch to move freely. Kind of a pain since I just bought this thing yesterday, so I may return it. However, my fix works for now.
Posted on Dec 09, 2010
I just called Dyson because I was using the pipe/hose and all of a sudden the dyson shut off. The dyson will only power if it is in the reclined position. I was told that I should check for a clog with the pipe/hose... so I did and it was clogged. They then said that after an hour the dyson should work again. I guess it is senses that it is clogged then it shuts off that motor so it doesnt over heat. I guess it has two motors one for the brush and one for the pipe. It has been an hour and it still wont come on.
Posted on Aug 17, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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