Question about Panasonic Cameras

1 Answer

Called Panasonic 1-800-211-7262, told me to send my camera to Bigston Digital Services, 1590 Touhy, Elk Grove Village, Ill. 60007 (this was a anamated voice thing) called information, no such company, just one Bigston in Elk Grove Village in Ill. called their number1-847-290-8166 their voice mail is full everyday and night for a week, I really need someone at Panasonic or a number of a real person to tell me if my camera is fallen into a black hole somewhere never to be found. Help!!! Please, we are Kitchen Tune-up, 1-843-839-0517 and our names are Russ and Pat Widmer, paid alot for the camera and use for our business and are lost without it. Where are real people to talk to??? Thank you Pat Widmer

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Master
  • 555 Answers

What is the model of your camera?

Posted on May 21, 2008

  • Matt Jurach
    Matt Jurach May 21, 2008

    Oh, I see. You already sent your camera to this service center, and now you're trying to get it back, right?

    First, did you have any RMA # or repair order # or anything like that? This will assist with tracking your camera.

    Bigston, like the name implies, is a big company that contracts with various electronics manufacturers around the world to provide warranty repair services.

    You can get all of Bigston's contact information from their website, including their local "Digital Service" center in Elk Grove Village, IL.

    They list these numbers for the Panasonic Service Dept at the Digital Service Center in Elk Grove Village:

    Phone - 888-439-2676 or 847-439-2696

    Fax - 847-439-1418
    E-mail -
    Web site -

    Good Luck!

  • Matt Jurach
    Matt Jurach May 21, 2008

    A couple other numbers at Bigston you could try:

    Front Desk at Digital Service Center:
    Phone: 847-439-3500 | Fax: 847-439-0699

    Bigston Information Technologies:

    Phone - 847-806-6800

    Fax - 847-806-6806


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I brought some tickets for rockin jump in elk grove California and I can't find the imformation online.

Your query has been posted under Digital Cameras - is this the most appropriate forum for this ?

Mar 08, 2016 | Cameras

1 Answer

Canon powershot a95 ccd broken ask for service office location in san francisco


The nearest service center in San Francisco is
Canon Factory Service Center
1440 Chase Avenue ,
Elk Grove Village IL 60007
Hours of Operation: 9:00AM to 4:30PM CST, M-F

Jun 03, 2010 | Cameras

1 Answer

Panasonic Lumix DMC-FX9PP Digital Camera Display not working

It seems that the only repair option unless I try to take it apart myself was to send it off to Panasonic for a flat rate of $161.50. So I went to "Plan B" ..... I went on eBay, found the exact same camera last night that had an auction that was ending in a few hours. I bid on it & & won it for $61. So I get memory cards, extra charger, battery & cables & move on. If, down the road, I can find a Panasonic recall similar to Canon's then I'll bring the old one back to life.

Name Address City State Zip Phone .


Panasonic has centralized its repair experts for quality control and efficiency. If you need operating assistance, please call 1-800-211-PANA. If you are sure your product is in need of repair, please ship it to us at the address above.

If your camera model begins with PV ----- If the unit is over the 90 day warranty period but within the 1 year parts warranty period, the flat rate repair charge is $161.50 (Return Shipping Included). If unit was purchased over 1 year ago, the flat rate repair charge is $261.50 (Return Shipping Included). Please include a check or a credit card number to eliminate any delays in processing your repair.

If your camera model begins with DMC ----- If unit was purchased over 1 year ago, the flat rate repair charge is $161.50 (Return Shipping Included). Please include a check or a credit card number to eliminate any delays in processing your repair.

Failures resulting from misuse, moisture damage, impact damage or other physical damage do not qualify for flat rate repair. In these cases, a separate repair estimate will be prepared for your approval.

Feb 19, 2009 | Panasonic Lumix DMC-TZ3 Digital Camera

2 Answers

Panasonic DMC-TZ3

We are in the Charlotte area but sent the camera into Panasonics' digital camera repair in Elk Grove Village, IL.

Jun 14, 2008 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

Address for repair place

Canon Factory Service Center
1440 Chase Ave.
Elk Grove Village, IL 60007

Include your contact info (name, email address, street address, phone number), serial # on the same letter, description of problem, copy of receipt if within the one year warranty period, no batteries, no memory card.

Total turn around time around 2-3 weeks usually.

Hope this helps!

Mar 21, 2008 | Canon PowerShot S2 IS Digital Camera

1 Answer

Camera will take one picture

It sound like the shutter is sticking. This is a mechanical problem. It may not be worth fixing. If you do want to try to fix it I have given you the address for Argus below.
I recommend that if you are going to buy another camera, Canon Power Shot is a great one. It has a 1600 iso and the pics come out great!

Here you can get the driver and the manual.
This is the manual link

Argus Industries, Inc.
Address: 1100 Howard Street
Elk Grove Village, IL 60007

Sep 03, 2007 | Argus DC1510 Digital Camera

2 Answers

Panasonic TZ1 flash problems!!

Panasonic knows about this and can fix it. It involves replacing a circuit board. I sent them my camera (Elk Grove Village, IL repair facility) at the beginning of Dec with a letter giving six web sites reporting the problem and asking them to fix it free of charge. I don't think the camera was on warranty, but I received it back, fixed, and with no charge, in about a week. Panasonic really came through on this and there is clearly no fix other than this one... except to stop trying to take flash pictures.

Jul 30, 2007 | Panasonic Lumix DMC-TZ1 Digital Camera

Not finding what you are looking for?
Cameras Logo

Related Topics:

255 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Cameras Experts


Level 3 Expert

100308 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

The Knight
The Knight

Level 3 Expert

71088 Answers

Are you a Panasonic Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides