Question about Acer Aspire 5600 Series 5630-6951 Laptop

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Damaged laptop my cat knocked over a glass of water on my laptop, everything is fine except that the keyboard is shot. i took it in to the circuit city that i bought it from and they told me that they dont have the parts or the tools to replace the keyboard there and that i will have to send it in to acer. i need to know who to talk to, where to send it, and about how much this will cost.

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  • Acer Master
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I hope there isn't any water inside the laptop.

The keyboard is actually pretty simple I hope the motherboard didn't get wet.

If you want to save some money
you can buy the keyboard from
http://www.acerparts.com - But I'm not sure should you use that site since I beleave you live in the USA

Well thats not very good customer support @ circuit city they should have given you the phone number to call to.

Well try here
http://www.acerpanam.com/synapse/forms/webpage.cfm?siteid=7117&areaid=2&website=AcerPanAm.com

Posted on May 21, 2008

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  • Master
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You will have to go here:
https://secure2.tx.acer.com/FixMyAcer3/FixMyAcer.aspx

AS for the cost, I have no clue.

Posted on May 21, 2008

  • Swilin Sampson
    Swilin Sampson Jun 01, 2008

    Hello,





    This thread has gone 7 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




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