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How to to fix error code 39 in quark xpress on a mac

I can't open my quark document and it says"unexpected end of file" encountered error 39...any ideas how to fix it?

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  • Anonymous Jul 16, 2008

    Yes, I have the same problem

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How do I fix an error code -34? Mac G5

Posted on May 29, 2008

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Posted on Jan 02, 2017

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Overprinting quark xpress demo on all documents


Enter a valid product key. If Quark Xpress doesn't nag you for the key with an automatic dialog box, you will probably find the registration info entry in Preferences. If you have already entered the key, something corrupted the key file, so try entering it again.

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End of File Error encountered (-39)


By chance did you save docs to external backup, if not do so and continue to do so.

it would better if you try a reinstall of the programme, better still download latest update, hopefully that will resolve. Glitch

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Running Mac OS X (Snow Leopard)....Quark 7 will not launch due to damaged application preference....says to delete file and relaunch....that does not work... Also....when Quark was working on OS X (Snow...


It could be that your quark preferences have corrupted, I would go to your users folder then go into the library folder, then the preferences folder and then the quark folder within the quark folder there should be a file called "XPress Preferences.prf" move this to the trash (But do not delete it yet). When you open quark next it will recreate the preference file and hopefully that will sort it out. If this has corrected the problem you can then deleted the file in the trash. Please note that you will have to reset your preferences once you open Quark again.

Hope this helps.

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Quark xpress no longer valid error


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File will not open - ?Unexpected end-of-file encountered?


I had this problem also. Found software from MarkzTools to recover Quark files. You may also want to try having someone with Quark 7 see if they can open the file.

Nov 16, 2009 | QuarkXPress 6.5

1 Answer

Quark xpress 6.5 crashing


Try updating Quark first and reopen the document, if the problem persists, remove the preference file - this may have become corrupt.
Often a Quark crash is related to corrupt fonts, or fonts sharing the same id number as others already on the machine. Do you use a font manager such as Suitcase?

Aug 28, 2009 | QuarkXPress 6.5

1 Answer

Can't open Book files in Quark 6.5 Mac


Try opening the book first and then the chapters and it should work fine

May 21, 2009 | QuarkXPress

1 Answer

I have a msg error code Quarkxpress 7


Sorry I only just saw your posst so this may be far too late, but at least for future reference: -36 is one of the oldest and most ubiquitous errors in the Mac world.

It's name is "ioErr" and the rather obtuse explanation for it is "I/O error (bummers)" ie, there was some kind of input/output error.

This should mean that XPress is trying to work with a corrupt file.

The most likely suspects, in rough order, are a text or picture file that XPress just tried to import; an auxiliary file such as a font, profile or XPress Xtension; a text or picture file already imported; the XPress document you are working with; your XPress Preferences file; XPress itself.

Working with XPress since version 2 on Apple system 6 I have never seen any guaranteed cure for a -36 error but there are three basic remedies, none of which is by any means certain.

Any corrupt file just might be revived by Copying it to another location.

If the file seems to be an XPress document and can be Opened at all, there is a better chance of reviving it by first making a new, blank XPress document containing nothing more than the one obligatory blank pagewith the same page size as the suspect had. Saving, Closing and re-Opening the blank document alongside the suspect, setting both documents to Thumbnails view then manually Dragging each page from the suspect into the blank will essentially cause XPress to look at what it's doing, rather than assuming that all the components are workable. Fairly obviously, it may be safer to Drag one page at a time Saving, Closing and re-Opening the "rescue" file between Drags.

Again if the file seems to be an XPress document and can be Opened at all, there is a better chance of reviving it by working with a Copy, deleting either half of its contents - whether whole pages or items on a single page - Saving the remainder, Closing re-Opening, testing and perhaps again deleting half the contents…

Good luck

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1 Answer

Unexpected end of file encountered (-39)


You are trying to open a "Shortcut" to a now "unlinked file".
You need to find the original copy, probablt sitting in a folder somewhere.
Do a search for the same file name. You will probably end up with several. Find the actual QXP document, and trash the Shortcuts.

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Quark 6.5 Error code -39 in a Mac platform


in this case try creating a preferences folder under the HDD>>Applications>>quarkXPress 6.x folder and then check the results.
if it still continues then try to downsave the document to version 5 by doing a file>>save as and changing the version to 5 from there

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