Question about iRiver H10 MP3 Player

1 Answer

Wont let me download anything it says system files missing

When i try to connect to iriver plus like it says it says it cant finish down loadin it what can i do i spent all this money on this thing and cant use it

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The songs may be in the wrong format

OR
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 27, 2008

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IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


Hello,

When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
http://www.iriver.com/flash/index.asp?code=0302
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.


Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

1 Answer

I have a problem whit my player


K, on day when i turned on my iriver, it says "system files missing, to restore the system files, connect H10 to iriver plus." so i connect it to iriver plus and the iriver says "USB connected" but iriver plus doesnt recognise t, like it is not connected, i have tried what other soloutions were given, but the iriver doesn't appear on my computer, but it does on safetly remove hardware, i have downloaded the newest version of iriver plus and it still doean't work. i cant get it to do anything now, not even turn off with =out takinging the battery out

Jan 29, 2009 | Samsung YP-S3JAB Digital Media Player

4 Answers

Iriver h 10 mp3


OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

1 Answer

Iriver, H10 , system files missing


iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Sep 16, 2008 | iRiver H10 MP3 Player

1 Answer

H10 6gb


iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Aug 26, 2008 | iRiver H10 MP3 Player

1 Answer

IRiver H10 - System files missing


please, my new iriver h10 is not open. it will say "System files missing"

Aug 03, 2008 | iRiver H10 MP3 Player

1 Answer

IRiver H10


I can not do anything with my iRiver as it only says "System Files Missing" and "Connect to iRiver plus II" which I have done but nothing happens. I do not want to loose the songs on my iRiver.

Dec 17, 2007 | iRiver H10 MP3 Player

17 Answers

Iriver H10 "System files missing".


Okay, my IRiver broke with the same kind of problems but I've managed to fix it!

First off i connected the IRiver to the pc, and whilst it was connecting, pressed the 'select' button (the one on the front with the circle on it) to force it to connect.

Next i right clicked on it and selected format to wipe everything off it (just to make sure it was blank).

Next, go to www.iriver.com and on the left hand side click Support->Download and click on H10 in the product box. On that page should be a file to download called "[MTP]H10 5G/5G Pure/6G Firmware Upgrader/Recovery Tool(US & EU only)". The download icon is just underneath the title of it, so download, unpack using winrar ot winzip etc, then double click and follow the instructions.

It wiped the songs off, but i have an IRiver that works! Its an awful product in my opinion, but better to have it working than not. Can't guarentee that it'll work for everyone but it fixed mine first time.

Hope it helps!

Sep 22, 2007 | iRiver H10 MP3 Player

3 Answers

System files missing


Reacquire firmware from iRiver website

Nov 13, 2006 | iRiver H10 MP3 Player

1 Answer

System files missing


Reacquire firmware from IRiver website

Oct 09, 2006 | iRiver H10 MP3 Player

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