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Hi whether you forget the phone security password then try default code like 0000 or 1234 to reset your phone ..If this code didn't help to reset your phone then visit online providers like Unlock-Free.com who generate master reset code for some nokia and alcatel mobile models at free of cost .You can use this code and reset your phone then assign new phone security code .
Now a days most of the mobile shops will give insurance for the mobile we buy. So, if you have insurance, you can claim for that. You will get a new Micromax Q5 mobile. If you don't have insurance, I'm sorry, you will not get.
Thanks for the chat this morning, in case you did not come right at the other two sites i've provided in the chat to you, here is another one you can try, i've found it on a forum about motorola slvr L7
On the top, drivertool.zip
Hope this one works for you