Question about HP PhotoSmart C4280 Laser Printer
I just purchased this printer and had a friend help with installing the software. While I was away he had no problems printing a document. When I've tried, nothing happens. I checked the printer status and it says it is "offline". Is that my problem and if so, how do I fix it?
Assuming you are on a PC:
Go to your control panel in Windows, open the printers box, choose your printer by double clicking on it, then click on 'printer' on the left edge of that window. Scroll your mouse down to where it says 'use printer offline' and uncheck that option. This should release any documents you have waiting in the queue.
you will also need to check your manual on how to set its sleep function, as some printers like to go to sleep really quickly - and that causes Windows to think it is offline.
Posted on May 21, 2008
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