Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

3 Answers

My dyson smells bad

I empty and wipe out the canister each time I use my vacuum. Everytime I go to use it again the vacumm emits a rotten smell from it. It is actually nauseating. It smells like something is rotting inside the vacuum. Any suggestions?
Can I pull the canister apart and wash it with soap and water? What about the part with all the little holes? Can that be washed? I think that is where the smell is coming from.

Posted by on

  • lanadog May 26, 2008

    dog hair is above the canister and is wet.  Can the unit be disassembled to allow removal of the dog hair?

  • Anonymous Nov 30, 2008

    it smells of dog

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Hi.

Yes you can use lots of soapy water & pressure washer or hose to clean the vortex unit but remember it will take at least 36 hrs to dry out internally.

Posted on May 21, 2008

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Cansiter should not ever get wet. Mine did and smelled like rotting dog hair. If the vortex is clogged it could be a warranty issue as apparently that is not supposed to happen. Just took my 17 in for service and got a whole new canister and vortex assembly for $75. Had clogged vortex and filthy HEPA all stemming from bad seal at bottom of canister. Check out http://www.aaavacs.com/ This guy was great and changed my love/hate with my Dyson back to love.

Posted on Apr 03, 2009

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HI, it's Jim from Crucial Vacuum!

There are a number of reasons why your vacuum would be giving off an odd aroma when it's turned on. Here are a few tips of what to clean in your vacuum, which will also help with it's overall performance on top of getting rid of those nasty smells.

After every use, make sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged.

It is recommended to wash and clean your unit's filter screen weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours.

Foam and cloth filters should also be washed and dried weekly, by following the same steps from cleaning the filter screen. Do not use any soap, dishwasher, dryer or washing machine to do so. Allow your filters to air dry for 24 hours before re-installing them in your Dyson.

Replace your belts every 6 months. Last, make sure to clear your roller brush of any hair strands or debris monthly and to replace at least every year. A nasty smell can be coming from your brush roll, especially if there are hair strands caught. Burnt hair smells awful and can easily be avoided by cleaning the brush roll consistently.

You can purchase your replacement parts for your Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Dyson+DC17&order=relevance&dir=desc

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.


Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Nov 21, 2014

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