Question about Apple iPod nano
When i connect either my husband's or my ipod to our computer, i get the message "ipod service module has encountered a problem and needs to close." the ipod does not show up on the bottom of the screen when it's connected, nor does it show in itunes. it does appear in windows when i go to "my computer" this has been the case for the past two or three months, though they both worked fine for more than a year. this does not happen when they are connected to another computer
Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.
Posted on May 26, 2008
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