Question about Lexmark Optra E312L Laser Printer

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Lexmark Optra 312L Black & White Laser Printer will not print properly

I purchased the LEXMARK OPTRA E312L laser printer brand new approximately eight (8) years ago. It has always worked well up and until approximately two (2) weeks ago. In latter years I have only used this printer for printing checks with the use of an MICR Toner Cartridge designed for the Optra E312/E312L. The printer now behaves as though the wrong printer driver is installed. It will not print a full Test Page, prints one line of gobbledegook characters at the top of a page intermittently, and prints sporatically leaving out characters and words. The computer is an Intel E8400 Duo Core CPU with 6 GIGS of ram (3 GIGS in XP Professional Service Pack 3 (SP3), 6 Gigs in this dual-boot Vista PC). I should also add that the problem exist in both operating systems. The printer actually behaves as though it either has the incorrect driver installed or has taken an electric surge from a power outage. Strangely enough, the printer will print the printer setup sheet showing all the various menus and printer specifications. My machine has a page count of only 12,036 and has only been used by myself. I have gone through the ritual of resetting the machine to the factory settings by holding the RESET button for three (3) seconds, in addition to all of the other RESET procedures outlined in the manual. Finally, every time something is sent to this printer an error message immediately shows on the PC monitor stating "This document failed to print". Also, immediately after the "This document failed to print" message, the lights on the printer toggle back and forth between the "Data" and "Press Button" lights. When the button is pressed the printer prints out multiple pages of gobbledegook and remnants of the print job. But of course the button has to be continuously pushed to execute the gobbledegook pages. It stays in this mode until you either turn the printer off and then on again, or hold the button for three (3) seconds. Also, if you don't push the button, in it's own time, it will finally print all on it's own the rest of the gobbledegook print job, whether it's a Test Page or any other document. I have deleted and reinstalled the drivers numerous times, all to no avail. It is my opinion that this little laser printer has taken an electrical (hit) surge. If anyone has anything else to add to this, I would sincerely appreciate some feedback and love to hear it. I am very frustrated with this problem, especially considering the fact that this MICR laser print cartridge was not cheap. If not, I think it's TOAST. Please respond at your earliest convenience.

Thanx for your ear.

Ron. )-:

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  • rawright9 May 24, 2008

    Thanx IB4G2008 for the 10-word Best Solution. I have to tell ya though, I was hoping for better news. I was as thorough as I could be in the description of the problem though. Being a Tech myself though, I'm always open to new and wonderful solutions to computer and computer related problems to add to my knowledge base. I'll eventually open this printer up and examine it's guts to see if anything jumps out at me. If I'm unsuccessful it will then set around my basement in the computer/printer carcass area until one day I finally tire of its' sight and throw it away.



    But again, thanks for your efforts.



    Ron. (-:

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It's toast...

get another brand, and recycle that one responsibly.

Posted on May 21, 2008

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