Question about Sony Ericsson W850i Cellular Phone

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Operation failed on messages to fix master re-set each time

I have a K850I and i keep getting the same problem on the messages i have tried to fix but still keep getting the problem
thanks in advance ive had the fone now for 7 months and had no problems until now.ive tried to sent a message but comes up operation failed.tried switching on and off,also took out the sim card but with no joy,could anyone help me pleeeeaaaassseeee.

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  • 282 Answers

Check in message settings if the message center number is correct.

Posted on May 21, 2008

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Operation failed" is an error message that occurs when the phone has got a problem with it's GDFS. Your phone sounds like it's very poorly. You say you've tried a master reset? Can you tell me if that was reset settings or reset all? I had the same error message on my k850i when trying to get into my SMS inbox. A full master reset resolved it.Can I also ask that you remove the memory stick when you try a full reset and don't put it back in until you've tried the phone again?
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This is normally a sign that the firmware is corrupt - back up the data in the phone to the memory stick, and then run the SE update service program on a PC and reinstall the phone software (if it says "you already have the latest firmware", then select "reinstall anyway")

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http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/k850i?lc=en&cc=hk

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what you can do is take your phone into your mobile provider outlet or call they helpdesk line and explain the problem....most likely the problem is your settings or the number is incorrect.

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I suggest you to update it's software to latest version located on sony Ericsson's website.

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my friend and i both did master resets and it solved the prob.. very annoying.

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I did a master resest and it worked. Make sure to back everything up onto your phone's memory card, including contacts, pictures, videos, music.

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