Marvin Model 3150, Date 0507 all of a sudden does not heat and I can't get Marvin Mfg phone number to call them for fixing or parts. How do I contact the company for instructions, parts and phone number .....800-733-0706 is busy, busy, busy but I think they must be out of business
Re: Marvin Model 3150 Electric Portable Room Heater
No I DID NOT GET A PHONE NUMBER TO CONTACT MARVIN MFG AND THE LINE IS BUSY. I DID NOT FIND THIS SERVICE, FIXYA, HELPFUL AT ALL.
I am not going to pay $29. or whatever for Expert Advice when you can't even give me a proper phone number to call the company. The heater didn't even cost that much. I can throw it out and buy a new one. What I ask for was not Advice but a PROPER PHONE NUMBER for Marvin Manufacturing and you could not even supply that.
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I do not think it was intended to let user to disassemble and reassemble the unit. But if you are patient and careful, you can probably do it with great caution because it is a heating device. You do want to do anything wrong to cause fire if you damage anything.
One of the techniques I found to "re-energize" an Quatrz elelment is to Remove the cool element (unit unplugged, of course) and try to smooth the ends with sandpaper (220 grit) and then do the smae for the contacts. Replace element and see if it lights up.
Rmember NOT TO TOUCH quartz element with Bare Hands!!
Oil from skin can react with elelment and cause it to explode.
Very simple to install the replacement element. Insert one end of the element into the bottom receptacle on either side, press the element down (it's spring-loaded), then slide the top of the element into the center opening of the top receptacle, push to appropriate side (the side of receptacle, same as the bottom), then release. Then do the same with the other element (if both are out).
On Monday, 1/21/08, I returned the Marvin 2060 heater to the store I purchased in 02/07 since the freeze guard stop working. The owner left me a voice message at home and said he after doing some research, he discovered Marvin went out of business in 12/07. And the heater is no longer covered under the warranty. The owner gave me a telephone number, 800.326.3690 which carry the parts for Marvin Heater. I have not called the number since I am looking for another heater with the freeze guard feature since it something I need quickly.
the buzzing is normal. there is an element inside the quartz tube much like a filament in a light bulb. as this heats up it starts to move. where you have electrical energy you also have magnetism produced. metal objects vibrate when they are in or within a magnetic field. the element is tungsten wire and vibrates off this magnetic field.