Sky Broadband Connects for a few seconds and then goes,rarely to return
My girlfriend has SKy Broadband.She was advised to remove all antivirus which she has done.I can use my laptop wirelessly off the same sky box without any problem and when I've called Sky in the past they tell me it is connected their end.They have sent numerous Sky boxes and still the problem persists.When on the rare occassions it does connect, it only stays connected for a miute or so before cutting off.
Any ideas?I'm not particularly computer savvy so if you can make the explanation as simple as possible I would greatly appreciate it.
Re: Sky Broadband Connects for a few seconds and then...
Use "free" Sky broadband setup disk to automate and save username, password, network connection, LAN/wireless properties, MAC, IP, subnet, gateway, etc on her computer, exactly as your own working system. Change her computer's IP address last digit next available number up or down: yours 192.168.1.1, hers 192.168.1.2 etc.
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When you signed up to Sky they should have given you an email address. Alternatively they may have just given you a Username or Sky ID, in which case your email address will be this Username or Sky ID followed by "@sky.com"
Hope this is helpful, if so would you please register that with Fixya
I'm not into hacking what I cannot find on ISP's sites
From what I can gather from the Sky Broadband site reading the manual installation procedures -- the process is pretty much automatic when it comes to installing their equipment leaving no clues as to how they configure it. What is the model if the Belkin router? Options probably exist to attach your device to theirs either as a router (establishing a second network behind theirs) or an access point joining as a member of their network - meaning there would would be two wireless networks in either case in the house (as there are no indications I have found on the site that the provided the sky router can be configured in any way such as turning off wireless). At least according to the documentation the sky router's wireless is running WPA-PSK security / encryption which is good -- and the documentation for attaching non-sky wireless adapters appears to be documented here.