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HP Laser Jet 4100 HP Not pulling paper from Tray 2
The 4100 will look at tray 1 first then tray 2 If tray 1 is empty it will pull from tray 2 if the papersize matches the job otherwise back to tray 1 and ask for the paper.
Your machine likely thinks the paper in tray 2 is not the size you want. For instance you have LETTER in tray2 But the machine thinks it is legal.
The LJ 4100 detects the paper size in tray 2 automatically. If you print a configuration page:
MENU them INFORMATION then ITEM then CONFIGURATION PAGE then SELECT.
The page will print and show what size paper the machine thinks is in Tray 2 if it says LEGAL and you have LETTER you need to Check The Paper Backstop in TRAY 2.
The back stop sets the length of the paper if it is not at Letter (8 1/2 x 11) the machine will not detect LETTER. Even if it just a little bit off or between positions.
If it is set at LETTER then you may have bad switches in the machine that are operated by the tray.
Or the arms on the tray that operate the switches are not moving properly.
You will find the arms on the rt, side of the tray and feel them change position when you move the backstop.
Hope this helps helps. Please keep us updated and remember to rate this answer.
Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type
If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain
Open a document. Select File>Page Setup and change the Source to Tray 4.
Try to print something. When the Print window comes up, select Preferences. On the Print/Quality tab look for the drop down menu labeled "Source is:" and change it to the tray you want. Click on the Save button.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Error “Unable to store Job at Printer” Reason “Printer not configured to collate” Solution “Install an EIO hard disk” -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Usually when trying to print a multi page document.
1. Start > Control Panel > Printers 2. Locate the printer > Right Click > Properties. 3. Device Settings > Mopier Mode > Set to Disabled. 4. Apply OK