Kenmore 50392 The freezer and refrig won't get cold. The lights work, as does the fan in the back. The compressor seems to be working. But nothing internal (fans on either inside) runs. Was told the relay could be bad. How do I know and how do I fix it?

Avanti FF1008W (97 cu ft) Top Freezer Refrigerator Cold ...

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Avanti FF1008W (97 cu ft) Top Freezer Repair Questions ...

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the higher the number on a fridge the warmer it is so setting it to 1 is close to 0C
when working on a fridge or freezer always turn it off at the wall
if the fridge is keep cold but not cold enough set it back to say 3
if the compressor is running and the back fins / wall is hot then the fridge is working
use a piece of paper between the door seal and the fridge edge to ensure that it is sticking to the fridge and sealing off properly

this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

I would pull the refrig out , and remove the back panel , covering the compressor and fan motor . Check to see if the fan is working . Fan not working , causes the divider panel , to get very hot . Also , fan not working , causes the compressor to over heat and cut off on the overload .

When the compressor is running, if the fan by the compressor and the fan inside the freezer are both running, and there is no frost on the back wall of the freezer (if there was frost would indicate a defrost issue) then check the air dampener. It is located at the very top left back side of the fresh food section. If it is not opening up, no air will flow from the freezer compartment (where all the cooling takes place) into the refrigerator section.

THE FREEZER FAN BLOWS COLD AIR TO THE FRIDGE SIDE, TO ACCESS THIS FAN YOU NEED TO EMPTY THE FREEZER SIDE AND REMOVE THE REAR PANEL SOMETIMES A WHIRL OF IT WILL GET IT SPINNING AGAIN BUT YOU MAY AS WELL CHANGE IT

What is the solution? What can we do to engage the refrig. again?

it.s the frezer that makes the refer cold.the evap fan in the frezer moves that chilled air to the refer.if that fan is slow or any blockage inthe air ways it slows that process.Also the frezer should be close to 0 degrees if theres a defrost prob that would make fresh food warmer

hi they only thing that could cause this problem is dirty coils at the back.clean all the coils at the back. thanks the appliance doc.

hi thanks for the question i would check the back by the compressor make sure its clean . then check the fan in freezer to see if it works then see if the frost built up in freezer you could have just a dirty condenser thanks the appliance doc