Question about Brother Office Equipment & Supplies

1 Answer

Just bought and install fax machine (MFC640cw) I can send faxes but cannot recieve any. Phone rings, it recieves but it does not print.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It was installed on a VOIP connection. The Modem speed was changed to BASIC (9600 bps) which turns the error correction mode (ECM) off. Standard speed -14400 bps which may creat errors.
Steps: Menu/set - Fax - Miscellaneous - Compatibility - BASIC - Menu/set - Stop/Exit

Posted on May 22, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother Fax 2820 - The phone rings on it, but the fax come


Check if the machine is set on automatic recieve.
When on manual recieve, you'll have to start recieving manualy by pressing the button.

Jul 13, 2009 | Brother Office Equipment & Supplies

1 Answer

I can send but cannot recievefax. Fax is on SLEEP all the time.


The machine is set with the sleep mode as a default. The fax part can be changed to recieve a fax by pressing the fax mode button. Press it until it says Fax only, not F/T. F/T means Fax/Telephone. This mode would make it to where you have to pick up the reciever and press start when a fax comes in. The Fax only mode means it will pick up everytime a fax comes in automatically. Let me know if this was helpful. Please give my helping a rating. Thanks!

Feb 11, 2009 | Brother IntelliFax-4100e Fax

1 Answer

Won't fax or recieve faxes


Make sure your phone cord is connected to the LINE port of the fax machine.

Nov 25, 2008 | Lexmark F4270 Plain Paper Inkjet Fax

2 Answers

Cant receive faxes


First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Not connecting to fax out


Do you have a DSL or other digital phone line?

Jul 10, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Phone works fax won't


my fax not recieve faxes.

Apr 13, 2008 | HP 640 Inkjet Fax Machine

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

2 Answers

Canon fax 2060P not recieving faxes


It seems that the protocol is failing. Just check, by printing a receive report. If there are errors it is after the check frame. If no errors, it is failing before the check frame. In either case, 1st aid is to listen using a handset for noise or static on the line. If the line is clear, then you will have to call service to change the tx/rx attenuation.

Dec 06, 2007 | Canon LaserClass 2060P Plain Paper Fax

3 Answers

Fax will not recieve


DR mode means that Distinctive Ring is set to on which will force your fax machine to manual receive. Turn DR off and you can set it to whatever mode you want.

Nov 03, 2007 | Brother FAX-575 Plain Paper Thermal

1 Answer

Can't send any faxes


Hello,Mafriend,It sounds like you might have recieved a Fax machine that Recieved a surge,To verify this Ck the Jack where the Phone line goes in to see if you have any type of discoloration there,also see if it locks up your phone line from making calls or recieving Them ttech

Jul 20, 2007 | Panasonic Panafax UF-560 Plain Paper Laser...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...