Question about Nokia 5300 Grey Cellular Phone

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Cannot play music

I have a nokia 5300 xpress music phone.when i go to music player and select it to play,it says starting music player then starts updating library when it completes to 100% then again it starts updating again and again it never plays.but when i go inside memory card select song and play music it plays.but doesn't displays the music player.please help me to solve this problem out.i will be really thankful to u.

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  • haks Jul 27, 2008

    I BOUGHT NOKIA 5300 4 MTHS AGO ITS MUSIC PLAYER WORKED, BUT NOW-A-DAYS IT CAN'T PLAYING. WHEN I START MUSIC PLAYER, THEN ITS START FOR UPDATING FOR LONG TIME & CLOSE DOWN. SO WHAT IS THE REASON FOR IT? & PLS GIVE ME SOLUTION FOR IT

  • Luindalwen Feb 01, 2009

    I have the same thing, I added music using my windows media player sync and it when I try to play it, there's an error saying that it "cannot create media player" so I dowloaded the rogers media player cause it the papers that came with my phone said I had to do that for the music player, and it does the same thing!! So frustrating. But if I go into my music files on the phone I can play each song individually, just not with the music player, kinda defeats the purpose.

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I think the music player software of your phone has got corrupted due to some error. it would be best to reinstall the software on your phone.


for this you would need a few things handy before you start off. first move all your data like pictures and songs from the phone memory to the memory card. now you would need to have nokia pc suite installed on your pc and you would need a data cable compatible with your phone. keep your phone in general profile and make sure the battery is full. connect the phone to the computer. the computer would recognise and install the usb drivers for the phone. now open nokia pc suite and configure the phone. next click on backup phone data on the nokia pc suite main screen. now it would backup all your data from the phone like contacts, sms, settings etc onto your computer. next click on software update. the suite would search for the software (note: you need to be connected to the internet) and would turn up with the software for your phone. now the installation would proceed. once it is done, again click on backup and restore the data from pc to phone. the reformat is done!

after this i would advice you to be careful while you recieve data over bluetooth or data cable. accept data only from reliable sources

Posted on Aug 19, 2008

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  • 282 Answers

You need to reprogram (reflash) your phone. Take it to a service center.

Posted on May 21, 2008

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