Question about Dell DJ Ditty MP3 Player

1 Answer

Possible Hardware Problem?

I've had my DJ Ditty for over 2 years. I've had nothing but problems for the last year. It freezes itself while in the middle of songs. It shuts itself off. Now, when I plug it into my computer, my computer does recognize it but it displays the songs in like a Dingbats font (with boxes and upside-down question marks and random letters). When I try to delete songs, my computer tells me that it has either stopped responding or has been disconnected. I noticed they don't even sell the dumb things anymore. Anyone know what the problem is? Is it fixable?

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  • 8,596 Answers

Reformat the player and reload the songs. (warning: reformatting erases all songs on the player)

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.


If the reformatting causing any issues, you can always rebuild the original software from Dell's own website:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid=

Posted on Jun 13, 2008

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2 Answers

Dell DJ Ditty fully charged but shutting off due to "low battery"


charge your player and reset and try again if not works
then replace battery of your device that is damaged

Dec 25, 2009 | Dell DJ Ditty MP3 Player

1 Answer

Files on Dj Ditty won't show up on computer..


Sounds like you need to reformat the player, but here is my Dell Ditty troubleshooter:

Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Dec 14, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Dell DJ Ditty froze


I waited for the Dell DJ Ditty to run out of power then a charged it again and it worked!

Nov 13, 2008 | Dell DJ Ditty MP3 Player

1 Answer

My dell dj ditty has frozen


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Oct 06, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Broken dell dj ditty.


If you have the receipt or it was manufactured within the warranty period, it would be covered - call Dell (be prepared for a long hold time).

Aug 06, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Dell DJ Ditty will not turn on, battery shows charged, and can connect to pc and all songs show.


HOLA, my name is Daniel Garcia, I have the same problem, have you the drivers for my DJ Ditty

Jul 07, 2008 | Dell DJ Ditty MP3 Player

1 Answer

My dell dj ditty wont turn on


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Jun 27, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Dj ditty


Reset, make sure lock is not engaged, then
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Nov 15, 2007 | Dell DJ Ditty MP3 Player

2 Answers

Computer won't open DJ Ditty


Windows Media Player 11 not compatible with this player.

The device doesn't know if it is a MTP or MSC device - in one of these modes, it will not allow access to the music folder. unfortunately, there is no way to switch between these two modes in the menu settings. Go to Control Panel - Device Manager - find MTP Deivce and update driver.

Sep 28, 2007 | Dell DJ Ditty MP3 Player

3 Answers

My dj ditty don't work


Same here! There must be a big problem with these things. I called DELL....that is a major ordeal in itself dealing with them.....but finally got ahold of a guy at corporate. He said they didnt make them anymore....wouldnt say why and offered a $100.00 discount on anything else they sold. I got a camera and they took off the money. Good luck! They are hell to deal with!

Dec 22, 2006 | Dell DJ Ditty MP3 Player

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