Question about Philips GoGear HDD6330 MP3 Player

5 Answers

Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu screen after a soft reset.

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  • FRANKMAN May 27, 2008

    .. PLAYER FREEZES when plugged into USB. Windows XP SP2 wont recognize.

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5 Answers

I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

Posted on Jan 23, 2009

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Even after all thet MY COMPUTER RECOGNIZES IT i can even copy music to it through the media player but the device manager DOESNT RECOGNIZE IT....wut do i do??

Posted on Mar 01, 2010

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Mine will only charge if i plug it in halfway..and if i plug it all the way in phillips device manager wont recognize it..

Posted on Aug 05, 2009

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I but my philip hdd1630/17 on a ipod stand and now don't tornd on

Posted on Jan 28, 2009

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ME TOO. did Windows change something with a update? Has been working fine for couple of years.....

Windows XP SP2, Media Player 10...

Posted on May 27, 2008

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Posted on Jan 02, 2017

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2 Answers

File System error


At first install the Device/Firmware Manager software on your PC and connect your device. If the PC doesn't recognize the item it would be the best that make firmware update.
To solve it please use the manufacturer's website via this link:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=US&slg=AEN&sct=FLASH_AUDIO_PLAYER_SU&cat=MP3_MEDIA_PLAYERS_CA&grp=SOUND_AND_VISION_GR&session=20091217234034_66.249.65.49&ctn=SA3125/37B&mid=Link_Software&hlt=Link_Software

Here are the device/firmware manager software downloadable and useful information about how to repair it. Please study this website especially "Troubleshoot your player" chapter.
Thanks
gylacz

May 18, 2011 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My GO gear Mp3 player wont be detected on any computer. even if you install the hardware, it wont still detect.


if your player don't detect . also don't detect with Philips Device Manager

try to download this driver for it usb 2.0 ADFU Driver .
i worked with 7 and in system device manager show "uknown usb device" but in XP show this "usb 2.0 ADFU Drive" and also the Xp itself install it . if your windows dosent have this so go on to download it manualy . then use philips device manager to repair it . i do it myself and it worked

Dec 13, 2010 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Cant get my mp3 to work.


USE DEVICE MANAGER INBUIT IN CD OR DOWNLOAD FROM WWW.PHILIPS.CO.IN

USE REPAIR AFTER INSTALLING THE SOFTWARE.

YOU NEED TO PRESS RETURN KEY WHEN SOFTWARE IS ON..IT WILL PROMPT U TO REPAIR THE PRODUCT AUTOMATICALLY.

REGARDS,

PHILIPS INDIA LTD.

Mar 16, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

FROZEN On NON SUPPORTED FORMAT DETECTED SCREEN


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up. Once all this is done, use the Philips Media converter to convert all your video files from now on.

-Tha Mp3 Doctor

Dec 08, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Phillips 4GB


Get the firmware update from the philips website

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Oct 29, 2008 | Philips GoGear Flash MP3 Player

1 Answer

Frozen on gogear screen


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Frozen solid


i have the same promblem i was listening to my music and it had full batteries and it just shut off this is so bull like i think i have to return it and buy something else!!

May 06, 2008 | Philips GOGEAR SA6045 MP3 Player

4 Answers

My philips 3345/37 media manager error


Install and run the Philips Device Manager from the product CD.

Switch off the player.

Press and hold [VOL+] whilst connecting the player to the PC.

Device manager should report device error.

Follow on-screen prompts.

This should format the player and re-load the system files.

Apr 26, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen go gear sa9200/17


Use a small papaerclip, pin, or other device and insert it into the reset hole until the GoGear shuts off. You may have to download the more recent version of the software for the device at www.usasupport.philips.com even after doing the reset.

Feb 18, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Some problems


Try downloading the more recent version of the HDD1830 software at the Philips website - www.usasupport.philips.com

Also, you can try both a Repair and an Update through Philips Device Manager: (Warning - both processes will delete all files form your GoGear)
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Jan 19, 2008 | Philips GoGear HDD1830 MP3 Player

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