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1. Either restore the phone's software to the original state through Nokia PC Suite.
2. Update the Nokia E71 software with the latest patch from Nokia Service Center.
I have Nokia E71 Black Handset with me and whenever I dial-in and gets success then only I get the "Loudspeaker" option enabled in the right hand corner of the screen. Once you activate this option, the Loudspeaker option is visible.
For volume and loudspeaker control increasing or decreasing the volume level when you have an active call or are listening to a sound, press left or right scroll, respectively. Sound applications use the loudspeaker by default.
To use the loudspeaker during a call, start a call, and press the button with the talking face icon and press again to return to earpiece.
If it does not work the speaker, or amp circuit is bad or there is a glitch in the firmware. Replacing the speaker is the only economically viable repair. If the amp circuit or firmware has malfunctioned a new phone is in order.
■ Volume control
• When you have an active call or are listening to a sound, press o) or (o to
increase or decrease the volume level, respectively.
Voice volume icons:
- for earpiece mode,
- for loudspeaker mode.
Your phone has a loudspeaker for handsfree use. The loudspeaker allows you to
speak and listen to the phone from a short distance without having to hold the
phone to your ear, for example, having it on a table nearby. The loudspeaker can
be used during a call, with sound and video applications, and when viewing
multimedia messages. Sound and video applications use the loudspeaker by
default. Using the loudspeaker makes it easier to use other applications while in a
Many of the options that you can use during a call are network services. For availability, contact your service provider.
During a call, select Options and from the following options:
Call options are Mute or Unmute, Contacts, Menu, Lock keypad, Record, Voice clarity, Loudspeaker or Handset.
The Volume key is on the side of your phone, <--> up or down during a call.