Question about Xerox WorkCentre XL2140df Laser Printer

1 Answer

Will not start

The printer will not start and there is a clicking noise

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  • kqqd9m May 22, 2008


    The light comes and the lamp moves, the print/start light blinks and when I push it nothing happens. If you stand facing the back of the printer there is a motor on the left side almost directly in back of the fuser, is this drive motor or is it behind the parallel printer interface card.

    Thanks,

    Gary

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  • 2,072 Answers

First off, open the document feeder and see if the lamp is moving freely. If not remove the glass and find what is binding it.

Next listen closly to the drum and toner cartridge for noise.

If the noise is from the right side door, then the fuser gear has worn out. But I am assuming it will NOT feed paper. If it was the fiser gear it would jam in the right side door.

Then UNPLUG the machine. remove the back cover, and on the right half of the machine, locate the main drive motor, about 4 inches by 3 inches. Held in with 4 pillips screws and one connector. Once you remove it inspect the helix gear pressed onto the motor shaft. It can appear perfect but be split and slipping on the shaft. You want to see if you can pull it off the shaft or easily spin it and not the motor shaft. If so you must replace the motor.
Let me know please.
We can progress and find the problem. These are the most likely issues. But not all.

Posted on May 21, 2008

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