Question about Toshiba Computers & Internet

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My toshiba a60 has been acting up for the last month, and has finally stopped turning on yesterday. Every time I tried to turn the laptop on, the blue power light flicks on for one sencond, and turns off. For the last month, it had been doing this, but after about 5 or 6 tries, it would finally turn on. NOW it simply doesn't turn on anymore? help???

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  • 4 more comments 
  • oliviergoudr May 21, 2008

    am i able to install a new operating system without the computer actually turning on?

  • oliviergoudr May 21, 2008

    no it used to. Now the light comes on for a second, and doesn't turn on.

  • oliviergoudr May 21, 2008

    i have taken the computer apart, and it is full of dust and hairs on the inside. would this cause the computer to short out/not turn on?

  • oliviergoudr May 21, 2008

    alright,
    well i've taken te laptop apart, cleaned it out, replaced the cpu? grease?, put it back together and she still does the same thing....Plugged in, press the power button, light flickers very briefly, and goes off. not turning on. Can it be that the AC adapter crapped out and the battery is dead also?

  • oliviergoudr May 21, 2008

    as i am not a computer expert, i am unsure of the name of the parts on this computer. Is the little black box inside the computer, where the AC adapter plugs in, called the power supply? Everything is secured in the computer, and the battery was changed... still same thing. Also changed ac adapter. nothing.

  • oliviergoudr May 21, 2008

    tried cleaning inside thoroughly, new battery, and different ac adapter... nothing still

×

8 Answers

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  • Master
  • 2,712 Answers

Remove the battery altogether and plug directly into the wall socket. If this still does not work, it means that either the power supply (inside the laptop) is faulty, or the power circuitry is screwed up inside due to a short circuit. It could also be any one of a number of minor components on the motherboard itself that could be causing this problem. Since you have eliminated the battery and adapter as a source of the issue, the only other reason could be what I outlined above.

In this case, I would recommend you to take the laptop to a qualified service center for repairs, since you said you are not all that very computer-savvy. This would be the safer option :)

If the estimate for repairs is very high/near the cost of a new laptop, I would suggest buying a new one. You can easily transfer files from the old hard drive to your new laptop if you decide to go in for a new piece.

You can locate a Toshiba Service Center close to you HERE.
Or call Tech Support at (800) 457-7777.

Hope that helps! Should you have any further questions, please post them here.
If you are satisfied with my solution or have no further queries, please take a moment to "Accept" this solution.

Thank you for using Fixya!

Cheers!
IrishDruid

Posted on May 21, 2008

  • Swilin Sampson
    Swilin Sampson May 21, 2008

    If you feel confident enough, here is a good article with pictures on dismantling, cleaning and fixing heatsink problems (which cause overheating resulting in power on failures):
    http://icrontic.com/articles/clean_lapto...


  • Swilin Sampson
    Swilin Sampson May 21, 2008

    Complete disassembly article with pics for the A60 can be found HERE

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  • Master
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Ok have a look at how to take apart toshiba laptops at link
But i think some previous experiense is needed to pointout where exact the problem is.
So try to find help from some friend more familiar to such appliances troublshooting to avoid any more damage .

http://www.irisvista.com/

Posted on May 21, 2008

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  • Master
  • 1,447 Answers

my toshiba a60 has been - moz-screenshot-1.jpgFirst thing to do is to disable the option that computer automatically restarts when a fatal error/system failure occurs. There is an option inside windows for that, but in this case we can't do that. So what you need to do is to press F8 before the Windows XP logo appears right after the BIOS screen (just like what you do when you want to boot in safe mode). This screen will appear:

bd54b21.jpg

Posted on May 21, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 21, 2008

    (this image is from Vista but it's basically the same) What you need
    to do is choose the option: "Disable automatic restart on system
    failure" (the one in the red box). After doing that, your computer will
    restart, and you will now see the Blue screen error message.

    9 out of 10 computers that i worked on will show the BSOD (blue screen of death) message:

    Unmountable_Boot_Volume
    For
    some, the only solution when you see this error is to reformat the hard
    drive. But this problem can be easily repaired by using the built in
    Window Tool "Chkdsk" or checkdisk (same as scandisk on older windows
    version).

    What you need is a Windows XP installer CD, put in you CD Drive, boot your computer from it.
    When this screen appear, choose the Repair option:

    You will now get to the command prompt. . Type chkdsk /p
    and hit Enter. This will launch a utility which will check for errors
    on your hard drive, it will take a while, just be patient. When it is
    finished, remove the installation disk on your cd rom drive, type EXIT
    and your computer will now be back to normal.


  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 21, 2008

    here i forgot to load the image




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  • Master
  • 407 Answers

Ram problem....

Posted on May 21, 2008

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  • Toshiba Master
  • 13,433 Answers

So, lets see what have you done so far.

You have cleaned the laptop, replaced the cpu????


The ac adapter cord may be broken or the adapter itself can you try another adapter? or test it

Posted on May 21, 2008

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  • Master
  • 3,422 Answers

Hi,

Did you try replacing your laptop battery?And even after replacing the battery If it still won't power up- perhaps your AC adapter went bad.

Posted on May 21, 2008

  • 1 more comment 
  • Priya darshan May 21, 2008

    Actually it
    Could be a ton of things,
    but power supply is most likely the culprit. I also saw this happen
    with a laptop with a broken power button -- you'd press it, and it
    wouldn't release (or would release slowly), causing it to power on and
    then off, as if you were holding it down.

  • Priya darshan May 21, 2008

    Try this: unplug the laptop, remove the battery, press the power button
    a couple times (I think that should make sure it discharges the
    capacitors a bit?), leave it there maybe 2 minutes, make sure the RAM
    is properly seated, unplug every peripheral.

  • Priya darshan May 21, 2008

    Yes as i said before it can be the battery or the adaptor.So you can try replacing them.Did you try my solution?

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  • Master
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Has it been freezing when you are using it too? It sounds like a RAM card or some other component connection may be loose. Does it make any noise when it tries to turn on?

Please get back to me on these questions so I can further help you with this, thanks

Posted on May 21, 2008

  • 5 more comments 
  • Benjamin Patri
    Benjamin Patri May 21, 2008

    no you are not

  • Benjamin Patri
    Benjamin Patri May 21, 2008

    yes, clean it out as good as you can and you can even try using a can of compressed air, The hair and dust could be keeping the computer from getting a good connection somewhere

  • Benjamin Patri
    Benjamin Patri May 21, 2008

    You should regularly clean your laptop, You can also try shaking it gently upside down to get anything that you didn't get out the first time but make sure you are holding everything securely in place.

  • Benjamin Patri
    Benjamin Patri May 21, 2008

    Are the RAM cards secure?

    If you take out your battery is there an indicator on this particular one showing how much of a charge it has?

    Check your main board where the power outlet plugs in to see if the piece is broken at all.


  • Benjamin Patri
    Benjamin Patri May 21, 2008

    check your on/off connection

  • Benjamin Patri
    Benjamin Patri May 21, 2008

    Basti, but the computer can't be turned on

    I'm still thinking the RAM cards may be at fault too.


  • Benjamin Patri
    Benjamin Patri May 24, 2008

    Have you tried turning it on with only one RAM card in?



    also is there any noise like a click coming from it?

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  • Master
  • 1,894 Answers

Have u tried installing a new operating system?

Posted on May 21, 2008

  • dewan nafees ahmed May 21, 2008

    but u said its turning on after a 5 to 6 tries right?

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