Question about Sentry Fireproof Safe

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The touchpad has been removed by vandals,now only the wire is showing

How can i get the safe opened?

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If any wires are visable, a replacement keypad can be reconnected - and should work.
Chances are though that they are damaged, so the safe will need to be drilled to open it .
Seek the assistance of your local locksmith.

As a locksmith myself - I prefer mechanical locks!

Posted on Jun 12, 2008

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Jan 10, 2016 | Safes

1 Answer

Elsafe cant open showing 5Er


If you forget the code to open your safe, call SafeDecisions technical support at 1-800-723-3332 for instructions on getting an emergency open code.

Hope this helps

May 02, 2014 | Safes

2 Answers

Cannot open safe and I have changed the battery


If you removed batteries more than 1 or 2 times in a row, safe may revert back to a factory setting.
The factory number should be on your instruction sheet that came with the safe.
Contact Sentry for the factory safe number that came with your safe.

However, if the safe was not opening before you replaced the batteries it may be a faulty solenoid.


Terry Whin-Yates BA Hons (Criminology)
3rd Generation Master Locksmith
25+ Years Experience
BC Security License : B4227
604-773-5625
http://www.mrlocksmith.com/

Dec 27, 2010 | Sentry Safe Qe4531 Firesafe Waterresistant...

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I have a sentry safe with a key and combination lock i have misplaced my combination now what


Sentry Safe lost combination. First, find your sentry floor safe's Serial Number. The Serial Number is printed on the small label on the right side of safe, on paper tag near bottom hinge, below the cover plate or you can look behind the handle with a mirror. Just note your model # and the serial #.
Sentry Safes express combination research is fast with a next day Service. The email is sent the next business day with the sentry safe combination and opening instructions. Although there is a service charge it's still cheaper then locksmith drilling a Sentry Fireproof Safe open.

Jul 13, 2009 | Sentry Fireproof Safe

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Sentry safe S3877 have key and know combination but battery dead


Use paperclip to push in pin size hole below keyboard and then slide panel to right. Battery box is right there. Replace batteries and then was already to accept code.

Apr 08, 2009 | Sentry Fireproof Safe

1 Answer

Sentry S3807 safe-cannot open


locksmiths agree on how to install sentury safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.

How do I insert the batteries on my advanced electronic lock safe?
to install batteries, turn the electronic lock case to the right and remove.Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.

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