It sounds like you need to clear the print spooler.
If you have Windows XP,Vista, or Win7 try this:
go to START>RUN - in the OPEN box, type "taskmgr" (without quotes) you can also do a CTRL/ALT/DEL
when the task manager comes up,
go to the processes tab, and look for "spoolsv.exe"
left click it, and choose END PROCESS. it will warn you that ending it might cause instability. say yes or ok, its not a problem - you're going to restart it in a minute.
now, go back to the START>RUN box, and in there, type "spoolsv.exe" again without quotes
now try printing again - you should be all set
good luck!
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