Question about Epson Stylus Photo R1800 InkJet Printer

2 Answers

'communication error' and won't turn off

I cannot get my computer (G5 imac running 10.4.11) to talk to my Epson 1800 printer. I keep getting the 'communication error' message from the printer utility. Please note that:

- nothing has changed in my computer set-up since I last used it without problem a few days ago

- I tested the firewire cable by plugging an external drive into it which mounted on my mac without problem

- I have rebooted mac and printer a few times with no change

- The printer seems to go through it's start-up routine without throwing up any errors but I notice that I cannot switch it off via the power switch - I have to pull the cable out of the back

I think there is something wrong with the printer but what and how do I fix it? Any advice appreciated.


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  • rabvp Jun 24, 2008

    My R1800 had been unplugged for a while after I moved. About three weeks. It'd been in this scenario before and worked fine. Anyway, when I went to turn it on again, the power light came on, the low ink light came on, and the carriage slowly moved to the left... then nothing. No flashing lights, no pump motor, and I had to unplug it to turn it off.

    Since I have unlocked the carriage, moved it to the middle, and turned it on just to see if it would return the carriage. It did, but with those two lights remaining on, and very, very slowly. Still have to unplug it. 

  • Anonymous Oct 16, 2008

    Can't get R1800 working in 10.5.2

  • Anonymous Mar 27, 2014

    I accidentally plugged the USB cable into the printer the wrong way round and now I just get communication error messages. There are no flashing lights and the control panel is functioning as normal. Is it likely to be a software malfunction and should I to re-install?



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From my experience, FW and Epson printers don't always work well together.

Switch it to USB then delete and re-add the printer in the PRINTER SETUP UTILITY, and you should be okay

Posted on Aug 22, 2008

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The issue is not whether firewire or USB, but I think epson puts cheap switches/sockets in. My printer was doing the same thing, I realized the Firewire socket had died... it now works perfectly that I've switched to USB.

Posted on Oct 07, 2008


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