Question about SanDisk Sansa e250 MP3 Player

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Storage Problems Help, My Sansa e250 2 gig device has storage problems! It says on my pc and on the device itself that it only has 198mb left! though when i formated it still says 198mb left even though i have no files on the actual device. Hope someone can help soon............. Also I have windows vista buisness

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Sounds like something isn't communicating right. If there's anything important on your device, take it off and follow the instructions posted here: http://www.anythingbutipod.com/forum/showthread.php?t=11233

Posted on May 24, 2008

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How to switch modes on an coby mp3 player


What version of windows are you using? Some versions will mark it not the brand but as an extra storage device. For instance I have a Sansa Fuze windows xp marks as extra storage while my vista my win7 and win 8 say Sansa Fuze.... This is a common problem with windows though a lot of mp3 show as an extra storage instead of the brand and/or model. This also more so if the mp3 is actually a lot newer than you OS. So if you open my computer/computer and notice an extra storage device added then I would most like say it's your player. Just a thought you may want to make sure you have all updates for you pc and check to see if there is firmware for you mp3. These could also be why it is not showing as you brand and or unit. My Sansa c240 older mp3 use to show up on xp as extra storage until I got all the updates. If there is still the problem of it not showing up even as extra storage then contact the company about the issue.

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Sansa 4 gig just stopped


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Mar 05, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My Sansa C250 has worked great for about two years, up until now. I have over two hundred songs on it, it's a two gig. The thing is, no computer will recognize the files on it. It will recognize voice...


Sandisk about this problem songs not being recognized on the computer but still on the player:
http://kb.sandisk.com/app/answers/detail/a_id/447
Use this links as main help thread.

The standard connection type of C200 series is MTP = Media Transfer Protocol. In this mode you can see the connected device as a portable player.

Songs that are put on the player in UMS = Universal Mass Storage mode (also called MSC = Mass Storage Class), seeing the device as a removable disk can only be seen in the players' UMS mode and vice versa.

Check the setting of the USB mode on the display of the C250:

Main Menu
> Settings / USB / Autodetect or MSC mode

Autodetect = MTP mode: computer sees the player Sansa C250.
MSC mode: computer sees a removable disk.

Now 2 things could have happened:

1. Music is put on the player in MSC mode and now the player is
connected in MTP mode or vice versa.

2. There are bad sectors or corrupted files are transferred on the players' removable disk.
  • In case of bad sectors a recovery is possible: in MSC mode perform check disk as told in the link above.

  • In case of corrupted files a format of the device is needed. First a backup of all data has to be made. Next perform format. This can be done in 2 ways:
Using disk management:
http://kb.sandisk.com/app/answers/detail/a_id/107
Using Windows Media Player:
http://kb.sandisk.com/app/answers/detail/a_id/444

Option 2. having problems with the disk or data on the players' disk can also be solved by updating the firmware.
For firmware update see link:
http://kb.sandisk.com/app/answers/detail/a_id/315
Remember: before updating backup the data from player to the computer.

When more help is needed just post a comment.

Sep 25, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

I have a sansa mp3 it should hold up to 1000


Well, most mp3 players aren't accurate, like my ipod is supposed to be a four gig, but it is really a 3.63 gig. what i am saying is , all mp3 players have different memory. only a few have large storage capacity.

Jul 19, 2009 | Audio Players & Recorders

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My media player won't detect my mini sd card, but my mp3 will


Sometimes it appears that it does not detect it, but goo to your bottom left corner of your computer screen, click on the start, and then go to "computer" and click on it, now look under "storage devices" it should appear there. look for the device that wasn't there before, sometimes the name changes.

Dec 25, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

2GB Sansa e250 won't connect to my PC


Hello!!!

Try connecting it to different USB!!

Nov 02, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Space used


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 21, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa Shaker - Please Help


upgrade software the computer has to recognize device as storage device first and go threw plug and play mode

May 18, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

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For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

Jun 11, 2007 | SanDisk Sansa c140 MP3 Player

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Synching problems....someone please help


Hi Nikki. Seems like the Operating System (is it Windows XP?) may have encountered errors loading the native drivers for your player when in MTP mode, or the Windows Media Player version on the PC your plugging your player in is Windows 9 or below. The minimum requirements of the M240 is Windows XP Service Pack 2 and Windows Media Player 10 or above. Falling short of this minimum requirement may cause your player not to be properly recognized. But assuming that the PC you're using the player with meets all the requirements, try to re-load the native driver by plugging your player to the PC and doing the following: Step 1: Right-click on the "My Computer" icon, then select "Manage". This will open the "Computer Management" window. Step 2: Left-click on "Device Manager" If your player is currently in MTP mode, then try this: (1) Left-click in "Windows Portable Device". You should find your M240 indicated there. Check for an error indicator on the left side of that icon. The error indicator would be yellow-colored icons displayed as "!" or "?" (2): Right-click on the M240 and select "Scan for hardware changes" or "uninstall". Both would have the same effect If your player is currently in MSC mode, then try this: (1): Left-click in "Universal Serial Bus Controller". You should find a "Mass Storage Device" there (make sure that the M240 is the only device plugged in to your PC at this time). Check for an error indicator on the left side of that icon. The error indicator would be yellow-colored icons displayed as "!" or "?" (2): Right-click on the "Mass Storage" and select "Scan for hardware changes" or "uninstall". Both would have the same effect Step 3: Unplug your M240 and plug it back in. This would force Windows to re-load the driver. 90-99% of the time, it would re-load the native drivers correctly. I hope this works.

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