Question about SanDisk Sansa e250 MP3 Player

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Space used Help, My Sansa e250 2 gig device has storage problems! It says on my pc and on the device itself that it only has 198mb left! though when i formated it still says 198mb left even though i have no files on the actual device. Hope someone can help soon.............

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  • zoromis May 21, 2008

    opps i accidently did a double post of same problem ignore this post and go to the one i posed before

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Not enough space


You should have your Sansa player set to MTP (Media Transfer Protocol) when you are using it with any of the supported subscription (ie) iTunes, or Rhapsody music services. The main purpose of MTP is to transfer media files and associated metadata to/from devices, with optional additional support for reading and setting of device parameters such as special DRM-related device parameters for restricted content. Otherwise, you should set it to MSC (Mass Storage Class), which is the normal USB mode for storage devices like thumb drives, and camara SD memory cards.
See this tip posted here Tips on MP3 connection problems..
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode. Things to do if you are getting not enough space mesage.
1. Turn device OFF. 2. Facing the hold switch slide it to the right so an orange color would show putting the device on Hold. 3. Connect the device to the PC.


If you added songs to the device in MSC mode, then you switched to MTP mode, you will not be able to see the songs added in MSC mode and vice versa, though the space used on the player will still reflect their presence. Switching modes should make the files show up. For example, switching back to MSC or MTP mode.
For older players - e200v1, c200v1, c100, m200 - the files become hidden files if the modes are switched. An easy workaround is to edit the folder options to show hidden files.
STEP 1 - Edit the folder options of the computer to show the hidden files
Windows XP: 1. Double-click My Computer. 2. Under the Tools menu, select Folder options, then click the View tab. 3. Under Hidden files and folders option, select Show hidden files and folders. 4. Uncheck the Hide protected operating system files (Recommended) check box. 5. Click Apply, then click OK.
Windows Vista: 1. Double-click Computer. 2. Click the Organize button on the upper left corner. 3. Click Folder and search options. 4. Click the View tab and select Show hidden files and folders. 5. Uncheck the Hide protected operating system files check box. 6. Click Apply, then click OK.

SOLUTION 2 - Perform a Check Disk.
STEP 1 - Switch to MSC mode 1. On your Sansa player, switch the USB mode to MSC. 2. Connect the Sansa player to the PC.
STEP 2 - Perform Check Disk 1. Locate the Sansa player under My Computer. 2. Right-click the removable drive associated with the Sansa player, and select Properties. 3. Click the Tools tab, and then click Check now. 4. Click to select the Automatically fix the file system errors and Scan for and attempt recovery of bad sectors check boxes. 5. Click Start.

SOLUTION 3 - Format the player in MSC mode or MTP mode.

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May 21, 2008 | SanDisk Sansa e250 MP3 Player

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SanDisk Sansa e250 MP3 Player Problem


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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try updating software ,check space--mb---gig--refresh

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Well I'm gonna need more information i.e. What operating system are using with the device etc. And also check disk management(i assume u are using either windows 2000 or XP) to see how much total disk space is available on the device. Disk Management(Right Click on My Computer then click Manage. On the left pane expand Storage then got to(click on) disk management. When there u'll see all the disk connected to your system at the time on the right pane. Look for your disk then scroll down and you'll see how much is available and how much is used!

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