Question about SanDisk Sansa e250 MP3 Player

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Space used Help, My Sansa e250 2 gig device has storage problems! It says on my pc and on the device itself that it only has 198mb left! though when i formated it still says 198mb left even though i have no files on the actual device. Hope someone can help soon.............

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  • zoromis May 21, 2008

    opps i accidently did a double post of same problem ignore this post and go to the one i posed before

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Not enough space


You should have your Sansa player set to MTP (Media Transfer Protocol) when you are using it with any of the supported subscription (ie) iTunes, or Rhapsody music services. The main purpose of MTP is to transfer media files and associated metadata to/from devices, with optional additional support for reading and setting of device parameters such as special DRM-related device parameters for restricted content. Otherwise, you should set it to MSC (Mass Storage Class), which is the normal USB mode for storage devices like thumb drives, and camara SD memory cards.
See this tip posted here Tips on MP3 connection problems..
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode. Things to do if you are getting not enough space mesage.
1. Turn device OFF. 2. Facing the hold switch slide it to the right so an orange color would show putting the device on Hold. 3. Connect the device to the PC.


If you added songs to the device in MSC mode, then you switched to MTP mode, you will not be able to see the songs added in MSC mode and vice versa, though the space used on the player will still reflect their presence. Switching modes should make the files show up. For example, switching back to MSC or MTP mode.
For older players - e200v1, c200v1, c100, m200 - the files become hidden files if the modes are switched. An easy workaround is to edit the folder options to show hidden files.
STEP 1 - Edit the folder options of the computer to show the hidden files
Windows XP: 1. Double-click My Computer. 2. Under the Tools menu, select Folder options, then click the View tab. 3. Under Hidden files and folders option, select Show hidden files and folders. 4. Uncheck the Hide protected operating system files (Recommended) check box. 5. Click Apply, then click OK.
Windows Vista: 1. Double-click Computer. 2. Click the Organize button on the upper left corner. 3. Click Folder and search options. 4. Click the View tab and select Show hidden files and folders. 5. Uncheck the Hide protected operating system files check box. 6. Click Apply, then click OK.

SOLUTION 2 - Perform a Check Disk.
STEP 1 - Switch to MSC mode 1. On your Sansa player, switch the USB mode to MSC. 2. Connect the Sansa player to the PC.
STEP 2 - Perform Check Disk 1. Locate the Sansa player under My Computer. 2. Right-click the removable drive associated with the Sansa player, and select Properties. 3. Click the Tools tab, and then click Check now. 4. Click to select the Automatically fix the file system errors and Scan for and attempt recovery of bad sectors check boxes. 5. Click Start.

SOLUTION 3 - Format the player in MSC mode or MTP mode.

Jan 16, 2011 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa 4 gig just stopped


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Mar 05, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

I have a 2 gig sansa, and it will only let me use less that 1 gig of space. how can i use the rest?


Plug the sansa into your computer start computer right click e or f or whatever drive and format. This will erase all data on the sansa and put it back to 2 gb.

Hope that helps.

Nov 14, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Not working 1gb sansa clip


What does that mean - "music db" ? I put all of my music on my 1 Gig and it works great. I put all Harry Potters audio books on my 8 GIG and still have 1.5 gig left for music.

Feb 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Storage Problems


Sounds like something isn't communicating right. If there's anything important on your device, take it off and follow the instructions posted here: http://www.anythingbutipod.com/forum/showthread.php?t=11233

May 21, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e250 MP3 Player Problem


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 20, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Problem with My SanDisk Sansa m230


try formatting your device then try to put mp3 files on it. check if it works. on your my computer right click you mp3 device ( it is usually a removable storage) then select format.

Feb 21, 2008 | SanDisk Sansa m230 MP3 Player

2 Answers

My display is frozen


try updating software ,check space--mb---gig--refresh

Nov 25, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa is messed up


It is referring to the "database", or the menus on the device. (i.e. - songs titles, music, artists) It needs at least 6MB of free space on the device to create this. If you freed up what you think is 6MB, it may not be enough. Even though you have a 2GB player, there is only 1.85 of usable space on it. So try deleting some more tracks. If not, format the device and start over. Right click on the device in My Computer and select format. Best of Luck.

Sep 14, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Help me fix my Sansa c140


i had exactly the same problem and than i wrote the guys on www.sandisk.com they had my device replaced.

May 15, 2007 | SanDisk Sansa c140 MP3 Player

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