Question about Gestetner Copier

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Receiving fax I have a Gestetner 3502 copier/fax machine. I can't receive faxes, but I can send them out. I am using the same phone line for the office phone and the fax. Any suggestions?

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Turn off fax machine and unplug it, sometimes this will reset the modem. it may or may not work so far it has worked for me..i had to remember the old saying KISS = keep it simple stupid.

Posted on May 21, 2008

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1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Can you send a fax using an hp deskjet f2430 printer, scan, copier?


Yes you can, but not without the aid of your computer. You will need a dial-up modem installed with a phone line connected, and some fax software. Then the actual fax sending and receiving is done by the computer, while the all-in-one just serves to scan material for sending and as a printer for receiving. But the printer can't be used as a fax machine all by itself.

Mar 04, 2011 | HP LaserJet 2430 Printer

1 Answer

Faxing with Gestetner DSm 635 sp Copier


There is a fax module that you can purchase to be able to fax from the copier. If it is already installed, you will see two phone jacks on the rear side of the machine. One will be labeled "Line" and one will be labeled "Tel" -- if you plug a phone cord from the jack in the wall to the jack labeled "Line," your copier is all ready to fax.

On the operation panel, there should be a button on the left labeled "Fax" under the buttons labeled "Copier" and "Document Server" -- press that button to get to the fax screen.

Hope that helps!

Feb 05, 2010 | Gestetner DSm635sp Digital Imaging System

1 Answer

Can't send or receive faxes ADSL


If you want to use the FAX - use the dedicated line to the FAX Machine..

Hi check the following steps
Problems with sending and receiving FAX

Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.



Jan 22, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Cant send faxes or recieve


Do you still have the problem?

Did you go through the entire setup procedure according to the manual including the fax/tel set up? Fax/tel setup tells the fax machine how you are using it. For example is the phone line used for just receiving faxes or is it used to receive phone calls AND receive incoming faxes OR is there a telephone answering device (TAD) attached to your phone line. If there is one, set it to 2 rigns. If you have it set to 4 rings the fax could disconnect before receiving the incoming fax. If you cannot send, then it has to be a line problem assuming you went through all the set up procedures correctly. Short of this you may have a bad unit and need to return it.

Apr 20, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Having trouble receiving faxes, takes several times of someone sending to me to receive.


First thing to check is the condition of the phone line, if the machine has a handset make a phone call from the handset, is the line clear? Is there any static or Echos on the line?
Is the machine on a shared line with computers or an answering machine?
Call the Fax machine from a phone, is the line clear? did the machine generate its handshake burst? Did anything else try to answer the line?
Check the phone cable input, it should be going onto the LINE jack on the back of the machine.

Apr 15, 2009 | Brother IntelliFax-1860C Plain Paper...

1 Answer

Brother FAX-2920 sending-receiving problems


Make sure you are plugged into the LINE port of the fax machine.

Oct 22, 2008 | Brother IntelliFax-2920 Plain Paper Fax,...

1 Answer

Fax will not send


Does the receiving or sending party have a DSL phone line?

Aug 01, 2008 | Brother MFC-8220 Fax

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