Question about Sanyo ECJ-N100F 10-Cup Rice Cooker

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I used the product for the first time last weekend to steam broccoli. Everything was fine. Last night, when I attemped to set up the cooker for rice, NOTHING happened. No digital display. No nothing. I read the Troubleshooting Guide and the solution for "no display" did not resolve the problem. I used the cooker ONE TIME. It is under warranty.

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The product was still under warranty. I contacted Customer Service via e-mail and was offered a new replacement.

Posted on May 22, 2008

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