Question about Goldstar DH304 Dehumidifier

3 Answers

Ghd30y7 goldstar dehumidifier

Leaking on floor and not in bucket.

Posted by on

  • 4 more comments 
  • Anonymous May 21, 2008

    Same problem here. Water pools on floor not in bucket. Under warranty, but LG/Goldstar is giving the runaround. Sending us to authorized repair shops that don't do small appliances. Horrible customer service!

  • wanon Jun 27, 2008

    Believe it is same issue -- although in-unit bucket fills, water also pools on floor around dehumidifier.  Have confirmed that collection bucket does not leak and examined unit for obvious defects.



  • terrylynne Jul 07, 2008

    Water is leaking out of the bottom left corner of the unit instead of draining into the bucket inside the machine. It seems that the top of the unit is filled with water and it will not drain into the bucket. Help!

  • Anonymous Jul 08, 2008

    May have stumbled onto solution. Attempted to re-direct drain by inserting plastic tube into drain hole. After removing tube have seen no leaks. Perhaps deposits had accumulated and were dislodged by tube.

    Simple enough to warrant an attempt.



  • PamelaNY Sep 12, 2008

    I have the same problem. My DH304 has worked great for 2 years, and now suddenly the water comes out onto the floor, from the right hand side of the machine, and does not go into the in-machine bucket (I do not have a hose connected.) When I tilt the machine back, a ton of water comes out. I don't see where it is collecting. Thanks for any insights.

  • soulfree Oct 18, 2008

    I have the same exact issue. My unit (GHD30Y7) is only 1year old. Does not seem to have power- auto light off and appears to be off. After a few days, I plug it in and it run for 2 minutes with no power light then shuts off. What is the solution?

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

We came home to this problem the other day, water all over the basement, leaking out the bottom left side, nothing in the collection basin but plenty would spill out if I tipped the unit forward. After searching the web and these forums I theorized that the coils were frozen. I let the unit thaw. No luck. I removed the faceplate and discovered thick, wet silt had filled the internal collection plate and was clogging the drain. I stuck a pipe-cleaner through the drain and the problem was fixed. Took some paper towels and cleaned the whole thing. Works like new. I assume the unit will need to be cleaned regularly to keep it going. To remove the faceplate, unscrew the two phillips' head screws under the faceplate along the sides, then take a flat head screwdriver and pop the tabs holding the face on, one tabe along each side. There are also two tabs on top, but you don't need to mess with those, as they simply act against gravity. Whole thing just clips back together after cleaning. I have no idea if this voids the warranty.

Posted on Oct 01, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

One thing hat will cause these dehumidifiers to stop is if the air filter gets dirty, there is a sensor behind that which will shut the unit off. Easy fix, pull the bottom bucket container out for access, then slide the plastic air filter down. I got one of these dehumidifiers free because that was the only thing wrong, the filter was black from dirt. Washed it out with water and its back up and running.

Also Icould see how the drain could get clogged which would block the water from dripping down to the bucket or hose.If you have this problem remove the front plastic panel wher the knobs and filter is, unscrew the 2 screws then press inward on the center of the side metal panel while pulling ouward on the plastic panel to detach one side then the other side and it swings up and off. Visually check the bottom plastic black piece wher ethe water collects and drips out the L shaped tube, check for blockage and clean if needed.

Posted on Jun 23, 2010

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 41 Answers

You didn't say which bucket, the humidifier collection container, or another bucket? If it is another bucket the user manual should tell you how to attach the hose adapter properly to your dehumidifier. You can obtain the manual by typing your model number into the search area of your browser. Again. Is your humidifier high enough so that the hose isn't 'backing up'? Or if you are not using a hose, is your 'float' working freely?

Posted on May 23, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Overflow on floor


The problem you're having can be caused by a couple things.

1. The float valve in the top of the water collection bucket is broken or is stuck in the Down position.
Remove the bucket, and inspect the float valve for damage or sticking. If it's stuck in the DOWN
position, jiggle the arm of the float valve, to make it works freely.

2. The water collection bucket is not installed properly and water is leaking out the back of the
top of the bucket. When installing the bucket, be sure it's installed "squarely" into the bucket
holder from top to bottom and making firm contact with the bucket safety removal switch on the
rear wall of the bucket holder.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Sep 15, 2011 | LG DH30 GoldStar Dehumidifier

1 Answer

I have GHD30Y7 that runs but will not extract any water. Thoughts!


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Aug 13, 2011 | Goldstar Dehumidifiers

1 Answer

My dehumidifer says bucket is full but i have it draining into my floor drain with a hose. What do i do?


Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Jul 21, 2011 | LG DH504E GoldStar Dehumidifier

1 Answer

My Goldstar model GHD30Y7 turns on and runs, however, it does not collect any water. What is wrong with it?


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Oct 10, 2010 | LG DH30 GoldStar Dehumidifier

1 Answer

No water collecting, unit running


the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

Jul 24, 2009 | Goldstar DH3010B Dehumidifier

1 Answer

Goldstar dehumidifier


The hose connector does not drain the bucket, it drains the condensate before it enters the bucket. Tube passes through back of dehumidifier by the cord wrap area. (you may have to remove a small cover)

Aug 25, 2008 | Goldstar DH504EL Dehumidifier

1 Answer

Dehumifier problem


Have you checked to see that fill bucket has been placed back in correct position/orientation?

Mar 06, 2008 | Goldstar DH504EL Dehumidifier

1 Answer

Goldstar DH504el


Check the float switch is not stuck.

Sep 21, 2007 | Goldstar DH504EL Dehumidifier

2 Answers

Dehumidifier Error?


Same problem with Goldstar model DH404EY7 -- stop code 01 on startup, bucket full light blinks (drains to floor).

Replaced the main controller board to fix it.

For my model dehumidifer the part # is 6871A20888A, and cost $77.44 (not counting shipping) from Appliance Factory Parts. The Appliance Factory Parts web site also provides parts breakdown (exploded parts diagram) diagrams and service manuals in PDF form.

May 29, 2007 | LG DH504E GoldStar Dehumidifier

Not finding what you are looking for?
Goldstar DH304 Dehumidifier Logo

1,064 people viewed this question

Ask a Question

Usually answered in minutes!

Top Goldstar Dehumidifiers Experts

Gil Shultz

Level 3 Expert

3320 Answers

Michael Youngman
Michael Youngman

Level 2 Expert

156 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Are you a Goldstar Dehumidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...