I have a problem with error message 5001 and now 6502 when replacing my inks. sometimes it's with store bought canon inks, right now it's with refills. The chips are driving me crazy! Is there anyway to delete or workaround the error?
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Did you buy a refilled cartridge or refill it yourself by chance?
Many of the newer printers have chips in the cartridges that keep a count of how many times it's used. Some of the companies that refill cartridges don't do a good job and don't reset or replace that chip. If it wasn't genuine brand name, it was refilled even if they called it "new".
Depending upon what printer model you have, there may be a reprogram cheat or replacement chips for the cartridges.
Regarding your Pixma MP830 printer inquiry (Canon PGI-5 / CLI-8 ink cartridges) and A200 error message, most likely the built-in PRINTHEAD is reaching it's end-of-life and may need to be replaced with a new one. Typically, the average printhead only produces ~4000 to 5000 pages before it electrically fails.
For information on PRINTHEAD failures, please refer to our support page: http://inkjet411.com/?page_id=2934
However, let's run thru the full checklist to screen out additional variables:
Canon A200 Error, Troubleshooting:
Replace ink cartridges if they are empty:
At the risk of stating the obvious (frequently not so obvious in the heat of the moment), find out if the ink cartridges are empty. When in doubt, try a new Canon original ink cartridge to see if this corrects the error.
A data cable of print head is open:
Did you just replace an ink cartridge? Perhaps you shifted a data cable to the print head.
Replace PRINTHEAD if it is damaged. Refer to Canon.com for replacement part.
Turn off the printer for some time
In other troubleshooting tips we have advised any inkjet printer not seeing regular usage to run a test print page. If you are making heavy usage of a Canon inkjet printer, consider giving it a break. This will avoid saturating the printhead with heat, prolonging useful service life.
Update the printer driver:
If you have followed all this with no success, from the printer menu (not computer) push the buttons to get a demo or test page. If everything is ok when you do this, however you get the service error code A200 when you try to produce something productive, odds are good, the print driver the computer is using has gone south (corrupt). When printing on a network, a corrupt printer driver can spread like an unwanted virus. Depending on the network, a driver that has gone rogue may be seen as an updated driver, which network will 'helpfully spread' as an update.
CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
Whoever filled this cartridge for you did not reset the chip. I own a Cartridge World ink refilling store and our chip resetter was about $100. I would not purchase from that particular refiller again because they have displayed a lack of knowledge about their product. If you buy from Cartridge World, they always reset the chips for you.
Hello, I found this in a repair manual for the MP830. summery is to press and hold the stop/reset button for 5 or more seconds. I copied the info from the manual too.
The remaining ink amount
 (Applicable ink tank icon)
The remaining level of the following ink cannot be
An ink tank which has once been empty is
installed. Replace the applicable ink tank with
a new one.
Printing with a once-empty or refilled ink
tank can damage the print head.
If printing is continued without replacing the
refilled ink tank, press the Stop/Reset button
for 5 sec. or longer to record the use of a
refilled ink tank.
After the above operation, the function to
detect the remaining ink amount is disabled.