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Or if you forgotten the screen lock password the hard reset will help (but you will loose all data). For instructions check this link: http://www.hardreset.info/devices/alcatel/alcatel-onetouch-fierce-2/
Sprint CorporationUnable to send or receive text messages; Displaying error codes or network messages when you try to send a text message ... A soft reset reconnects your Alcatel OneTouch Retro to the Sprint network. ... been able to text, contact Sprint Customer Care for further troubleshooting. ... Under My Products, click on Edit Products.
hi it will be helpful for me if you had specified the model of your mobile .however if your forget the codes try default security code like 0000 or 12234 which help to reset your mobile if it dint help you visit simpleunlocking.com here they ask you the imei number of your mobile .finally they send you master reset codes to reset your mobile unless your mobile is nokia or else alcatel .they provide reset codes for some nokia and alcatel mobile models.
hi codes are the best method to remove the sim lock in your alcatel mobile .to purchase codes visit simpleunlocking here they ask you the country and the network name to which your mobile is locked then the imei number of your mobile finally they will send you the codes to unlock your alcatel mobile.