Question about Dell Wireless 2350 Router

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Disconnection problems Hi! I have this router and I have a problem that has become worse. I have vista and i connect to the router wireless and in the network sharing center or what its called i can see my connection to the router and if im connected to the internet, but sometimes it disconnects from the router and have problems to find the router again. but sometimes it just disconnects from the internet but im still connected to the router and sometimes i can do a diognostic and reset the network and it works again, but often I have to go and turn off the router for 10min or so to connect again. this problem has become worse and worse and will disconnect more often..

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  • one2be May 21, 2008

    I have tried without any wireless things around.

    1. its a dell 2350 router

    2. it is a dell inspiron 9300 laptop

    3. it works fine with other wireless networks

    if i reset the router it will work for a moment but then later it disconnects again... and i have to shut i down or reset it to make it work again :(

  • one2be May 23, 2008

    The problem is that the router has already the newest firmware, I checked that before.. and the second problem is, now its worse then before.. i cant connect to the router at all, not even with a cable... It connects to the network as a unidentifyed network and i cant connect to my router via like i used to, and your http://my.router didnt help. tried pushing the resetbutton on the back but nothing happens... the lights still blink as it should... can it break like this one small step at the time? is it time to buy a new? is it possible to make a full reset of the router so all settings (lika username and password and all other stuff)?

    the channel i used before this all happend (and have used for over a year) is channel 7, does that matter?

  • one2be May 23, 2008

    I read something about problems with using torrents that could make the router mad, but if this is so, shouldnt it work after a reset? but how do I reset this router? because when i reset i with the reset on the back nothing changes? shouldnt the user and pass change back to standard?

  • one2be May 23, 2008

    hm.. what setup wizard? im not sure I follow...

    Im going to test if I can connect to the router again tomorrow, but if I can connect to the web based utility, is there a option to reset the router from that and if so, do you know where it is / under what menu?

    thanks for the help!

  • one2be May 26, 2008

    Hi again! I tried to have the router out of power for a few days and then reseted the router with the switch on the back, now its back to login/pass admin. so it worked, and it works with the cabel, but still when i use the wireless connection it say unidentifyed connection and gets no connection to the internet... does this help anyway in the problemsolving? :)

    damn routers, cant they just work :P

  • Ella Grace Leynes
    Ella Grace Leynes May 11, 2010

    You can check for wireless interference in the area. Move the wireless devices away from Microwave ovens, cordless phones that run 2.4 GHZ and other wireless devices that may intervene with the connection. To further isolate the concern, may I know the following information:

    1. brand and model of the router

    2. is the computer a desktop or a laptop? Does it have an internal or external wireless adapter?

    3. Does the wireless adapter connect fine to other wireless networks?



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I see. You can try changing the wireless settings of the router. You can do that by accessing the web based utility of the router. Here are the instructions:

1. Click the Start button, and then click Run.
2. Type the following text in the Open box: http://my.router
3. If this is the first time configuring your Dell Wireless 2350 Broadband Router, or if the user name and password have not been changed from the default settings, type admin in the User Name field and admin in the Password field.
4. Click the OK button. The Configuration screen appears.
5. Under the Basic settings, under Wireless Settings change the channel from Auto to 1, 6, or 11.

If that does not work, you can try updating the firmware of the router. You can download the firmware from this site:

Here are the instructions on how to upgrade:

1. Reaccess the configuration page of the router using a wired computer.
2. Click on System Tools, find Firmware Upgrade.
3. Click Browse and search for the firmware you downloaded from the site I gave you earlier. Select it and then start the upgrade. Let the firmware finish its upgrade.

Posted on May 23, 2008

  • Ella Grace Leynes
    Ella Grace Leynes May 23, 2008

    Yes it should. If the reset at the back does not change, there is a possibility that the router is already defective. If the web based utility does not work, have you tried using the setup wizard instead?

  • Ella Grace Leynes
    Ella Grace Leynes May 30, 2008

    you can try to change the wireless settings of the router. Make sure that the network name is unique and that the channel is either 1, 6 or 11 for better coverage



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